Yoast SEO ‑ Store optimization

Thank you so much for sharing your kind review!

Our priority is customer satisfaction and great support, so we are thrilled that we met that mark! We will also forward your feedback to Sid.

Should you need any assistance in the future, do not hesitate to contact us. We'd be happy to help! 🙂

Thank you for your kind review! 🌟

We’re glad to hear that our app makes SEO content optimization easy and guided. Your feedback inspires us to keep improving and to make SEO even simpler and more effective for all merchants 🚀

If you ever have questions, feel free to reach out, and we'd be happy to help!

Thank you so much for taking the time to share your kind review!

Our priority is customer satisfaction and great support, so we are thrilled that we met that mark! We will also make sure to forward your feedback to Sid.

Should you need any assistance in the future, do not hesitate to contact us and we'd be happy to help!

Thank you so much for your kind review!

Merchant satisfaction is a top priority for us, so we are delighted to know you are having a great experience whenever you contact our support team.

If there is anything else we can help you with, feel free to contact us 🙌

Hi there,

Thanks a lot for the 5 stars! We truly appreciate your support.

If you’d like to share more about your experience or if there’s anything we can help you with, feel free to reach out anytime.

Thank you so much for your wonderful review!

We're thrilled to hear that our support team was able to assist you quickly and resolve your issue. Providing excellent support and ensuring merchant satisfaction are top priorities for us, so it’s great to know we were able to meet your expectations.

We’re also happy to know that you find the app intuitive and easy to use!

If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!

Thank you so much for taking the time to leave a review!

We're delighted to know that our Support team did a great job in helping you promptly with the issue you had!

Should you need additional help in the future, feel free to reach out.

Thank you for sharing your kind review!

We are delighted to know that you enjoy using our app and that you were happy with the support our team provided 🙂

Feel free to reach out to us if there is anything else we can help you with!

Thank you for your feedback though we're sorry to read about the experience you are having.

We understand there was some sort of a conflict after a theme update that led you to decide to remove our app, but code was left behind. Leftover code usually remains if the app is uninstalled without completing the two-step process, which requires first deactivation of the app to remove theme modifications and then deletion of the app. Or if another (usually SEO-related) app interfered with the removal process.

This can be easily fixed with a simple reinstallation and uninstallation process (besides the following suggested steps, our support team will soon reach out to you via email in order to solve this as soon as possible). If you haven't already, please reference our page with Yoast SEO app uninstall instructions: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/

Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then Remove the app again.

Once you've done this, the Yoast SEO code should be completely removed from your theme files.

In case you have another SEO app installed, it would be best to remove that first before proceeding with the steps above, as other SEO apps may interfere with the proper uninstallation process of Yoast SEO.

As aforementioned, in any case, our support team will soon reach out and provide any further assistance you may need to resolve this.

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Vielen Dank für Ihr Feedback, obwohl es uns leid tut, von Ihren Erfahrungen zu lesen.

Uns ist bekannt, dass es nach einem Design-Update zu einem Konflikt gekommen ist, der dazu geführt hat, dass Sie sich entschieden haben, unsere App zu entfernen, aber Code zurückgelassen wurde. Restcode verbleibt normalerweise, wenn die App deinstalliert wird, ohne den zweistufigen Prozess abzuschließen, der zuerst die Deaktivierung der App erfordert, um Designänderungen zu entfernen, und dann die Löschung der App. Oder wenn eine andere (normalerweise SEO-bezogene) App den Entfernungsprozess stört.

Dies kann leicht durch einen einfachen Neuinstallations- und Deinstallationsprozess behoben werden (neben den folgenden vorgeschlagenen Schritten wird sich unser Support-Team in Kürze per E-Mail mit Ihnen in Verbindung setzen, um das Problem so schnell wie möglich zu lösen). Wenn Sie es noch nicht getan haben, verweisen Sie bitte auf unsere Seite mit Anweisungen zur Deinstallation der Yoast SEO-App: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/

Hier sind die nächsten Schritte zur Fehlerbehebung:
1. Installieren Sie die Yoast SEO-App erneut auf Ihrer Website.
2. Klicken Sie statt auf „Abonnement anfordern“ auf „Theme-Änderungen entfernen“. Bitte warten Sie, bis der Vorgang abgeschlossen ist.
3. Klicken Sie auf Zurück zu Apps und entfernen Sie die App erneut.

Sobald Sie dies getan haben, sollte der Yoast-SEO-Code vollständig aus Ihren Designdateien entfernt werden.

Falls Sie eine andere SEO-App installiert haben, ist es am besten, diese zuerst zu entfernen, bevor Sie mit den obigen Schritten fortfahren, da andere SEO-Apps den ordnungsgemäßen Deinstallationsprozess von Yoast SEO beeinträchtigen können.

Wie bereits erwähnt, wird sich unser Support-Team in jedem Fall bald mit Ihnen in Verbindung setzen und Ihnen weitere Hilfe leisten, die Sie möglicherweise zur Lösung dieses Problems benötigen.

Thank you so much for your kind review!

Merchant satisfaction is a top priority for us, so we're delighted to know that our Support team did a great job in helping you with your query.

Should you need additional help in the future, please feel free to reach out!