Yoast SEO ‑ Store optimization

Thank you so much for sharing your experience!

We’re thrilled to hear that our team was able to assist you with your concerns and provide the support you needed promptly. We really appreciate your feedback; it means a lot to us 💪

If you ever need any further help, please don’t hesitate to reach out!

Update June 6: we are adding this update in an attempt to notify you of our follow-ups, through the Shopify review system and for visibility purposes, as we have not received an email reply from you.

If you do see this update, please respond to any of our emails so we can help you the soonest possible with your store.

May 30 reply: Thank you for sharing your feedback with us, though we're sorry to read about the experience you had.

It seems that you left your review before you reached out to our team for support, so we sent an additional email to address your concerns and clarify the points you mentioned here.

In addition, for anyone reading along, we'd like to clarify that the charging matter specifically, was caused due to a technicality of Shopify's billing system https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps (billing cycles in Shopify initiate even if one minute has passed after the exact end time of the trial period) and it has been resolved by our team after communication with the merchant.

Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.

Thank you for your kind review and motivating feedback!

We are very happy to know that you are satisfied with our app, academy resources, the quality of our support services, and, of course, the results!

Should you have any questions, feel free to contact us 🙌

Thank you so much for sharing your kind review!

Our priority is customer satisfaction and great support, so we are thrilled that we met that mark! We will also forward your feedback to Sid.

Should you need any assistance in the future, do not hesitate to contact us. We'd be happy to help! 🙂

Thank you for your kind review! 🌟

We’re glad to hear that our app makes SEO content optimization easy and guided. Your feedback inspires us to keep improving and to make SEO even simpler and more effective for all merchants 🚀

If you ever have questions, feel free to reach out, and we'd be happy to help!

Thank you so much for taking the time to share your kind review!

Our priority is customer satisfaction and great support, so we are thrilled that we met that mark! We will also make sure to forward your feedback to Sid.

Should you need any assistance in the future, do not hesitate to contact us and we'd be happy to help!

Thank you so much for your kind review!

Merchant satisfaction is a top priority for us, so we are delighted to know you are having a great experience whenever you contact our support team.

If there is anything else we can help you with, feel free to contact us 🙌

Hi there,

Thanks a lot for the 5 stars! We truly appreciate your support.

If you’d like to share more about your experience or if there’s anything we can help you with, feel free to reach out anytime.

Thank you so much for your wonderful review!

We're thrilled to hear that our support team was able to assist you quickly and resolve your issue. Providing excellent support and ensuring merchant satisfaction are top priorities for us, so it’s great to know we were able to meet your expectations.

We’re also happy to know that you find the app intuitive and easy to use!

If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!

Thank you so much for taking the time to leave a review!

We're delighted to know that our Support team did a great job in helping you promptly with the issue you had!

Should you need additional help in the future, feel free to reach out.