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Since I'm new to SEO this process has been a huge learning curve..And I’ve learned so much by using Yoast!The app is easy to use and Customer support is fantastic.I highly recommend Yoast for anyone who has a Shopify store.A huge bonus that you can try “Yoasting” images for free!
Thank you so much for sharing your review!
We are delighted that you are learning about and implementing SEO on your store with our app. Keep up the great work! 💪 🙌
This app made my SEO worse, halved my traffic during the trial period, I deleted it before the trial period ended and still got charged, worst app I've ever come across
Update June 6: we are adding this update in an attempt to notify you of our follow-ups, through the Shopify review system and for visibility purposes, as we have not received an email reply from you.
If you do see this update, please respond to any of our emails so we can help you the soonest possible with your store.
May 30 reply: Thank you for sharing your feedback with us, though we're sorry to read about the experience you had.
It seems that you left your review before you reached out to our team for support, so we sent an additional email to address your concerns and clarify the points you mentioned here.
In addition, for anyone reading along, we'd like to clarify that the charging matter specifically, was caused due to a technicality of Shopify's billing system https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps (billing cycles in Shopify initiate even if one minute has passed after the exact end time of the trial period) and it has been resolved by our team after communication with the merchant.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.
I’ve always pushed SEO to the back of my mind as a micro business, but since downloading Yoast it’s been extremely easy to implement SEO changes to my site. The online chat support has been great so far, Michael did a great job with my problem, thanks!
Thank you so much for your kind review!
We are delighted to know that you are happy with our app and support services.
If there is anything else we can help you with, feel free to contact us 🙂
Please do not completely judge Yoast by the reviews below. I feel they are a little misinformed as the issues mentioned could have been fixed by duplicating and downloading code etc. and Yoast does have an easy button to remove theme modifications in one click. I have used Yoast with Wordpress previously and am so happy there is now a Shopify integration! I have contacted the support team about six times during set up and they have been nothing but friendly, professional and have seriously gone out of their way to help me. I honestly feel the fee is worth the price with the free educational tools which are available and the fantastic support from the customer service team. I already feel my site has improved due to this app and it confirms the SEO changes I am making are effective. Finally, it’s important to realise nothing is perfect when starting out, but it’s how you deal with the problems that makes the difference. The Yoast team have already started fixing an initial bug that was mentioned and I feel the speed of getting it sorted is excellent. Thank you so much for all your help - and shout out to Jose and Michael who have helped me with numerous questions!
Thank you Helena for your review! We are pleased to hear that you are set and ready to go.
Feel free to reach out to our support team in case there is anything else we can help you with; we will gladly help you out!
Very easy to use even for someone with no knowledge of SEO how to set it up or how it all works. Went from understanding nothing at all to high ranking right away with the help of Yoast!
Thank you for your kind review!
We are happy to know that our app helped you in an easy way and you achieved high ranking right away. Keep up the good work!
Should you have any questions, feel free to contact our support team.
Yoast SEO is a great app! It has really helped me to understand my site and how SEO works. The team are super friendly and very helpful. Yoast SEO is a 'must have' for any online store and we recommend it 100%.
Thanks Yoast,
Gifstery.
Thank you for the kind review and for taking the time to share it!
Our priority is customer satisfaction and great support, so we are thrilled to know that we met that mark!
Should you need help in the future, please feel free to reach out!
I've been using the Yoast SEO app for 4 years on my Shopify store and seen significant results. Traffic increased and conversions are up too! It breaks down SEO (on-page, technical, off-page) simply and effectively. The courses are fantastic for learning and implementing SEO.
Yoast's customer service is another huge plus. They're always helpful and responsive, solving my issues quickly. Their app was so valuable, I added it to my second site. I definitely recommend Yoast for anyone serious about SEO.
Thank you for your kind review and motivating feedback!
We are very happy to know that you are satisfied with our app, academy resources, the quality of our support services, and, of course, the results!
Should you have any questions, feel free to contact us 🙌
I've had the app installed for just over two weeks. Since installing the app, my traffic from Search has dropped 50%. The jury is still out, but this does not bode well. I also think the app leaves a tremendous number of things off the table. If I run a free site audit from another service, all kinds of fixable stuff appears that I would have no idea about if I was relying solely on the Yoast app. It seems that all this app really does is act like a kind of Grammarly for SEO, but it asserts itself (from a technical standpoint and a marketing standpoint) as the be-all-end-all SEO solution—and this is problematic because I'm guessing it doesn't exactly play nice with the other SEO apps you might need to actually have a complete SEO game. After committing to this app and spending a lot of hours on it, I'm finding it very dispiriting. And that's really the worst part.
Thank you for sharing your review, though we are sorry to hear about the results you are currently experiencing.
We would like to get to the bottom of this and see how we can help you reach better traffic and ranking results with our app. So we've sent an email to address directly the concerns you stated here and clarify our app's scope and functions.
We're looking forward to hearing from you and helping as best we can.
Be careful using this app. They will still charge you after the 14 day trail. I canceled my subscription and i was still billed 19.00 through shopify. And shopify is no help either.
UPDATE November 30, 2023: For anyone reading along, we would like to clarify that though, in this case, we assisted the merchant right away with their request and resolved the issue via email before this review was left, the review remained.
Thank you for sharing your feedback with us, though we're sorry to hear about your experience.
Unfortunately, this is not related to our app but solely relies on the Shopify charging system and terms: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
, which apply to all subscription-based apps available in the Shopify App Store. More information about Shopify app charges can also be found in this Shopify help article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
As you uninstalled our app two days after the end of the free trial period, Shopify included a charge for it in their invoice, as it identified the app as still in use.
We understand this is simply a confusion related to the billing dates, so our team will soon reach out to you in order to clarify things and help you with this matter.
Lastly, we'd like to clarify that we did not respond earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.
NO BULKEDIT (available in wordpress for 4 times less price)- maybe only for new site. I installed Yoast after waiting a long time to be available also on shopify. Installing it on a production site i got panic as i saw myself without control of my seo work as everything was overwritten and there was no control possible. Having 8k+ products it was not a good experience. Comunication with support unfortunetly is not 24/7 because we are in different timezones so no immediate reply was possible.
Update 15-02-2023: For visibility purposes, besides our email, we would like to inform you that the Bulk edit feature has been available since July 2022 (along with a new Data migration feature both in beta), in case you missed this update and wish to use our app again.
With this feature, you will get all your individual products edited with our app in a list, and you can set focus keywords, titles & descriptions etc. using a CSV file.
If you have any questions, please feel free to reach out to our support team, and we'd be happy to help.
Update 25-02-2022: Thank you for your feedback. We are currently working on bulk edit for our Shopify app. Although we can not give you a specific release date, we are hard at work to make it happen!
Thank you for your vote of confidence by being one of our first customers on Shopify. We really appreciate that and apologize once again for the issues you ran into. Thanks to your feedback, we’ve updated our app and increased the availability of our support team.
We’re now responding faster than ever to support requests via email, and have added chat support. You can reach us via live chat through the ? in the bottom right of the Yoast SEO app from 2 PM until 10 PM CET (8 AM until 4 PM EST) on weekdays.