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The app displays that it is safe to uninstall, but please take that with a grain of salt. After going through the theme's files, active Yoast code was found in the following sections*, even after deleting the app:
- password.liquid
- main-product.liquid
- header.liquid
- theme.liquid
- main-article.liquid
- meta-tags.liquid
- yoast-seo.liquid
* the code may be in even more areas than the ones above; perhaps Yoast can indicate where exactly its code is installed so anyone can double-check
It's extremely difficult and time-consumingto remove code from website/theme after deleting the app, leading to massively damaged SEO.
The problem we found: even after deleting Yoast, the code stays in your Theme file, and in our case was still active – pointing at empty data. It seems this app (Yoast) overrides the default Shopify theme code/settings when installed, then does not leave when Yoast is uninstalled. Web crawlers etc. are left reading empty values, which was destroying SEO results/data for the site.
If you have deleted Yoast and found worsened SEO results, make sure that it is not still running in your Theme's code. Contacting Yoast takes up to 24 hours for each response.
Overall, the app works, but after having tried multiple SEO apps, Yoast was the only one that overrode the theme's code and didn't amend the code when uninstalled.
Thank you for sharing your feedback with us, though we're sorry to read about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.
Based on the details of your review, we understand that there is/was leftover code in your theme files after removing our app. This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.
Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.
Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.
Once this is done, the Yoast SEO code should be completely removed from your theme files, but you can always contact us for any clarifications or further assistance if needed.
Regarding our response times, our support team is always here to help, and though sometimes it may take a bit longer to respond, in most cases, our replies are sent within a few hours.
In all cases, we would like to see how we can help further on this matter, so our team will soon reach out via email.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
Je connaissais l'outil sur Wordpress, j'ai donc voulu l'essayer sur shopify mais quand je l'ai désinstallé tous mes changements ont été supprimés. 14 jours à travailler le SEO pour rien grâce à YOAST ! Finalement c'est payer et garder son boulot ou supprimer et tout perdre... J'ai donc cherché ailleurs.
Thank you for your feedback and for giving our app a spin. Putting in the effort and then losing your work sucks, we feel you.
Fortunately, part of your work is still there; the product descriptions you have optimized through Yoast SEO have been copied to Shopify and remain even after uninstalling the app.
That being said; we will take your feedback to heart to improve our communication.
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Traduit par DeepL
Merci pour vos commentaires et pour avoir essayé notre application. Faire des efforts et perdre ensuite votre travail, ça craint, nous vous comprenons.
Heureusement, une partie de votre travail est toujours là ; les descriptions de produits que vous avez optimisées grâce à Yoast SEO ont été copiées sur Shopify et restent même après avoir désinstallé l'application.
Ceci étant dit, nous prendrons vos commentaires à cœur afin d'améliorer notre communication.
Don’t uninstall it because code gets stuck in there and then your website doesn’t work. And God forbid no one tells you because they want that money. It’s all about the money.
UPDATE December 11, 2023: For anyone reading along, we would like to clarify that this is not a matter of charges, as the subscription ended at the point when the app deletion was performed by the merchant.
The code issue occurred because the app was not deactivated before being uninstalled/deleted, according to the uninstallation process: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/
Despite our attempts to assist the merchant on this matter as soon as they contacted us, unfortunately, this was not possible as the store is no longer hosted on Shopify.
Response from December 7, 2023: Thank you for sharing your feedback with us, though we're sorry to hear about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.
We understand some of our users uninstall the Yoast App using the uninstall button under Apps and Permissions in Shopify settings. This only cancels the app subscription and deletes the app from their store.
This step does not remove the Yoast App theme integration, which makes the app work and leaves leftover code.
This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.
Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.
Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.
Once this is done, the Yoast SEO code should be completely removed from your theme files, but you can always contact us for any clarifications or further assistance if needed.
Thank you, SID, for your cooperation, both you and Rafael, in resolving the issue, and for your prompt and professional response. I apologize to you and the YOAST team for the misunderstanding that occurred on my part. I appreciate all of you for the excellent work you've done.
From the bottom of my heart, and without exaggeration, I can say that this customer service has been the best I've encountered in my life. I will always remember it.
Thank you very much, and please accept my utmost appreciation and respect.
Thank you so much for taking the time to share your experience with us! Your feedback is greatly valued and appreciated.
There is no need to apologize, as misunderstandings can always happen. Our team is always here to help, and with your cooperation we are glad we were able to identify and help you resolve the issue.
Thank you again for your kind words and do let us know if there is anything else we can assist you with in the future.
The app is good, it solved the problem of dealing with structure data. i want to mention their support team. they have been very patient and professional in giving me instant support and help as I am walked through the installation and setting up of the app. very helpful indeed, much more helpful than i could expect from a shopify plugin.
Thank you for your review and kind feedback!
Merchant satisfaction is a top priority for us, so we're delighted to know that our Support team did a great job in helping you with your queries and that our app helped you deal with structured data.
Should you need additional help in the future, feel free to reach out!
NO BULKEDIT (available in wordpress for 4 times less price)- maybe only for new site. I installed Yoast after waiting a long time to be available also on shopify. Installing it on a production site i got panic as i saw myself without control of my seo work as everything was overwritten and there was no control possible. Having 8k+ products it was not a good experience. Comunication with support unfortunetly is not 24/7 because we are in different timezones so no immediate reply was possible.
Update 15-02-2023: For visibility purposes, besides our email, we would like to inform you that the Bulk edit feature has been available since July 2022 (along with a new Data migration feature both in beta), in case you missed this update and wish to use our app again.
With this feature, you will get all your individual products edited with our app in a list, and you can set focus keywords, titles & descriptions etc. using a CSV file.
If you have any questions, please feel free to reach out to our support team, and we'd be happy to help.
Update 25-02-2022: Thank you for your feedback. We are currently working on bulk edit for our Shopify app. Although we can not give you a specific release date, we are hard at work to make it happen!
Thank you for your vote of confidence by being one of our first customers on Shopify. We really appreciate that and apologize once again for the issues you ran into. Thanks to your feedback, we’ve updated our app and increased the availability of our support team.
We’re now responding faster than ever to support requests via email, and have added chat support. You can reach us via live chat through the ? in the bottom right of the Yoast SEO app from 2 PM until 10 PM CET (8 AM until 4 PM EST) on weekdays.
I've had the app installed for just over two weeks. Since installing the app, my traffic from Search has dropped 50%. The jury is still out, but this does not bode well. I also think the app leaves a tremendous number of things off the table. If I run a free site audit from another service, all kinds of fixable stuff appears that I would have no idea about if I was relying solely on the Yoast app. It seems that all this app really does is act like a kind of Grammarly for SEO, but it asserts itself (from a technical standpoint and a marketing standpoint) as the be-all-end-all SEO solution—and this is problematic because I'm guessing it doesn't exactly play nice with the other SEO apps you might need to actually have a complete SEO game. After committing to this app and spending a lot of hours on it, I'm finding it very dispiriting. And that's really the worst part.
Thank you for sharing your review, though we are sorry to hear about the results you are currently experiencing.
We would like to get to the bottom of this and see how we can help you reach better traffic and ranking results with our app. So we've sent an email to address directly the concerns you stated here and clarify our app's scope and functions.
We're looking forward to hearing from you and helping as best we can.
Would be much more helpful if all the steps were automatic. Now it takes lots of time to fix everything, and it doesn't guarantee that everything is working right.
Thank you for sharing your feedback with us, we sincerely appreciate it.
Regarding your point about all the steps being automatic, though it is totally understandable, and we do have some parts automated, we'd like to clarify that this is not the best approach for SEO. SEO is more of a marathon rather than a sprint. It works in a dynamic way, so simply automatically filling-in data is not optimization, something that the always-evolving search engine algorithms can identify.
This is where our app comes in and helps you learn SEO, write great content and be technically compliant with search engine requirements and suggestions for your store to be displayed with enhanced "rich" search results. This can lead to improved ranking and increased organic traffic.
That said, we would love to learn more about your needs and expectations, so our team will reach out to you soon in order to discuss how we can improve our app further.
Thanks again for taking the time to share your feedback with us.
TOAST! That's what this app should be called — because that's what it will do to your site — turn it into TOAST. After loading this bug filled destructive app to our site we started getting ERROR messages from Google (which never happened before). This poorly constructed app wrecked our SEO Schema. But wait it gets worse... Look under the hood. The Yoast app fills your site with asset after asset — which will slow your site down. To remove Yoast, you will need to surgically remove multiple assets from your site code to restore your site to a pre-Yoast condition. Avoid this app at all costs if you care about your SEO and/or your website. This app is NOT ready to be released on Shopify. RESPONSE TO THE DEVELOPER'S REPLY BELOW: Thank you for reaching out. Sadly though, this is a case of a company trying to varnish over a flawed product. This app is terrible / from the way it handles meta description editing, to the way it messes up SEO schema, to the glut of code rubbish it injects into the site... This app is simply not a stable or suitable product for Shopify sites. And based on the ratio of low ratings on the Shopify App store, I'm obviously not the only one who feels this way.
Thank you for reaching out and your feedback. We are sorry to read that you are having this experience. In our latest release, we have changed the way theme modifications are being handled after an uninstall as we were aware of these causing problems for some of our customers.
Currently, when uninstalling our app, theme modifications will be disabled. Since not all of the code will be removed, there are instructions on how to clean up after an uninstall (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/). In this case; since you are still in the trial period, if you install the app you can press the 'deactivate Yoast SEO' found in 'settings' to help to disable the theme modifications for you.
About the errors you are experiencing, we will reach out to you by mail to help us clarify what you are experiencing and see if we are able to help you out.
frenchement nul juste une escroquerie car le seo a etait essayer sur un autre site et le resultat n ai pas dutout ca
Merci de nous avoir fait part de votre avis, nous sommes désolés d'apprendre votre désagréable expérience de ce produit.
Les produits Yoast SEO sont traduits en plus de 20 langues et reçoivent la confiance de millions d'utilisateurs sur différentes plateformes, c'est pourquoi nous ne comprenons pas ce qui a pu se passer exactement dans votre cas, ni quels sont les éléments qui ont occasionné cette mauvaise expérience.
Nous aimerions en savoir plus à ce propos et trouver comment résoudre la situation et vous aider en la matière. Pour cela, notre équipe prendra contact avec vous très bientôt pour en discuter de façon plus directe.
Nous sommes tout disposés à vous écouter et vous aider du mieux que nous puissions.
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Thank you for submitting your feedback, though we are sorry to read about your experience.
Yoast SEO products support more than 20 languages and are trusted by millions of users across different platforms, so we are unsure what exactly happened in your case and what the results were that caused this experience for you.
We would like to know more about this and see how we can clarify and help with this matter. Therefore our team will reach out to you soon in order to discuss this in a more direct way.
We're looking forward to hearing from you and helping as best we can.