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So far so good. Been seeing great results!
Thank you for your kind review!
Merchant satisfaction means a lot to us, so we are happy to know of the impact our app has on your SEO efforts and results. Keep up the good work!
Should you have any questions, feel free to contact our support team 🙌
AVOID AT ALL TIMES
THIS APP WON’T EVEN PUT OUT SCHEMA.ORG MARKUPS, ABSOLUTE WASTE OF MONEY AND MISLEADING ADVERTISEMENT FROM WHAT SUPPOSED TO BE TRUSTWORTHY AND TRANSPARENT COMPANY!
Please note: if you tried to reply with your standard BS, please expect me editing the review. You have no explanation for this at all!
I have been using Yoast for www.mycogenius.com and made the SEO much easier
Thank you for your kind review!
We are happy to know that our app is helping you with your SEO efforts. Keep up the good work!
Should you have any questions, feel free to contact us 🙌
I've been using the Yoast SEO app for 4 years on my Shopify store and seen significant results. Traffic increased and conversions are up too! It breaks down SEO (on-page, technical, off-page) simply and effectively. The courses are fantastic for learning and implementing SEO.
Yoast's customer service is another huge plus. They're always helpful and responsive, solving my issues quickly. Their app was so valuable, I added it to my second site. I definitely recommend Yoast for anyone serious about SEO.
Thank you for your kind review and motivating feedback!
We are very happy to know that you are satisfied with our app, academy resources, the quality of our support services, and, of course, the results!
Should you have any questions, feel free to contact us 🙌
Only good for newbies starting out there first month for the basics. After that you need to do it on your own because this app WILL NOT increase your Google rankings beyond popular belief. It's highly outdated and Google doesn't respect anything they say to do. Save your money.
Thank you for sharing your feedback. We are sorry to hear about your experience with our app, and we appreciate you bringing your concerns to our attention.
We take all feedback seriously and are constantly striving to improve our app.
While we understand your frustration, we'd also like to address two points you raised:
1. When it comes to the perceived lack of effectiveness in increasing Google rankings, we acknowledge that search engine algorithms are constantly evolving, and what worked in the past may not yield the same results today. However, our team is dedicated to staying up-do-date on these changes and adapting the Yoast SEO app to deliver the best possible outcomes for merchants.
2. In regard to your concerns about the relevance and timeliness of our app, we want to assure you that we are 100% committed to ongoing updates and improvements. We invest significant resources into research and development to ensure that our app remains current and effective in helping merchants achieve their goals.
That being said, we would be grateful for the opportunity to regain your trust and confidence. If you're open to it, we are open to connecting with you directly to discuss your specific concerns in more detail and explore how we can help.
Our records show that the last conversation we had with you was about 5 months ago, so please do feel welcome to reach out to us at support@yoast.com. We are happy to help.
Once again, thank you for your feedback. We genuinely appreciate your input and remain committed to delivering optimal results for merchants.
I have just a month using the app and it has given me a lot of information to understand more about SEO and how it works. The app is easy to use, a very friendly interface to improve SEO content. Any questions about the app, the customer service has been great, thanks Sid and his team the support has been effective, responds quickly to my questions and with professionalism, additionally the Yoast page is excellent and very valuable information about SEO and to understand more the structure of my website and content. Thanks, Guys !! keep up..!!
Thank you for your kind feedback and review!
We very much appreciate taking the time to share this, and we are very happy to know that our app, courses, resources and support are meeting your standards and needs! Rest assured, our team is continuously working to provide more value to all our customers at every level.
If there is anything else we can help you with, feel free to contact us 🙂
To be honest, this tool made my website worse that it was, the suggestions made by this APP were outdated and definitely not professional
Edit: not only this app ruined my website by suggesting old / outdated practices about the SEO title, now I cannot change anything as the Yoast SEO will remain forever in the backend code of my online store, it's impossible to delete it even after deactivating the app as per their instructions, do not use this app, you can't ever remove it
April 4 update: we are adding this update in a last attempt to notify you of our follow-ups, through the Shopify review system and for visibility purposes.
If you need any further assistance or can share more details, kindly let us know via email. Our support team remains at your disposal and would be happy to help in any way possible.
March 31 update: Thank you for your update review though we're sorry to hear that you still have an unpleasant experience. We can understand how this can be troublesome so we would like to see how we can clarify things and assist you.
Firstly, we would like to clarify Yoast SEO is in constant and direct communication with all search engines in order for our app to be always up to date and follow the best SEO practices and standards.
However, we do take your update into heart and we look forward to your detailed feedback in our email so we can see how we can potentially make improvements.
Regarding the code, we can see that there is no longer output coming from our app in your store's source code, but if you followed our process and you still see leftover code in your theme files, this may be due to an interruption of the process by another app possibly or theme structure.
In all cases, we will soon reach out to you with an additional follow-up email and provide additional assistance. As soon as we receive a response and store access from you, we can have a direct look at your setup and fix any related issues.
We're looking forward to your response and helping you as soon as possible.
March 28 reply: Thank you for sharing your review, though we are sorry to hear about the experience you had.
Based on your feedback, we would like to know more about what exactly happened with your site and why, so our team will soon reach out to you via email and address your concerns directly.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
We're looking forward to hearing from you and helping as best we can.
Update: The company reached out to me to help remove any remaining pieces of code. They have VERY extensive customer support. They have been very helpful. If you have any questions or concerns reach out to them and they will help you.
"I tried to uninstall this app and it left code in my theme. Contacted support and they said I need to re load the app and click the uninstall code button. So I did that. Then still my Meta Titles and Meta Descriptions would not load. All my rankings dropped. I had to hire a fiver programer to remove the remaining Yoast code. Its a fine app until you try to uninstall. "
April 21 update: Thank you so much for your updated and kind review!
Merchant satisfaction is a top priority for us, so we're delighted to know that our team successfully helped you with the issue you experienced.
Thank you for your willingness to respond to our follow-ups and your cooperation towards the resolution of the matter.
If there is anything else we can help you with, feel free to contact us 🙌
April 4 reply: Thank you for sharing your feedback with us, though we're sorry to read about the experience you have.
We understand how troublesome this must have been, and we are sorry you had to resort to a 3rd party for assistance, as our dev team would have been able to help you further without any additional cost, as one of the options offered in our initial response to your support request.
In all cases, we would like to get to the bottom of this, understand why this happened and see how we can further help. So we've sent an email to directly address your experience and collect additional details related to the matter.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
This app made my SEO worse, halved my traffic during the trial period, I deleted it before the trial period ended and still got charged, worst app I've ever come across
Update June 6: we are adding this update in an attempt to notify you of our follow-ups, through the Shopify review system and for visibility purposes, as we have not received an email reply from you.
If you do see this update, please respond to any of our emails so we can help you the soonest possible with your store.
May 30 reply: Thank you for sharing your feedback with us, though we're sorry to read about the experience you had.
It seems that you left your review before you reached out to our team for support, so we sent an additional email to address your concerns and clarify the points you mentioned here.
In addition, for anyone reading along, we'd like to clarify that the charging matter specifically, was caused due to a technicality of Shopify's billing system https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps (billing cycles in Shopify initiate even if one minute has passed after the exact end time of the trial period) and it has been resolved by our team after communication with the merchant.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.
I installed Yoast when I first started with Shopify. It did not help my shopify store in any way that I could identify - so I uninstalled it. When I uninstalled the app, payments were no longer being withdrawn from my account. Then, about a year later, Yoast was mysteriously installed again into my shopify store. I did NOT install this app. I was charged many months for this app ( my fault as i was not paying attention to my shopify bill closely) I was paying for nothing. I then uninstalled again and contacted Yoast. Yoast claim that they would not be able to install the app in my store - they would not refund either even though it was obvious that I did not use their app for the many months i was charged. They claimed it was shopify's issue ? And that there was nothing that they could do. I call bullsh*t. Reading through the other reviews, there is an issue with Yoast charging shopify store owners after they uninstall their app - so I am not alone. No refund, they take no responsibility for an obvious glitch with their app. I DO NOT RECOMMOND THIS APP. Not only did it not work with improving SEO, it charged me hundreds of dollars AFTER i uninstalled. They will now follow up this review (as they did on previous reviews of the same issue ) by blaming me or shopify for their app being 'myteriously' installed without my permission. Poor customer service on top of all of this. Buyer beware. Also, please report issues with this app to Shopify admin to make them aware of potential scam like issues with their app.
Thank you for sharing your review. We take all feedback seriously and see it as an opportunity to both improve and clarify things.
First, we want to address a fundamental misunderstanding:
Though our app offers some improvements out of the box and without needing to take manual actions on these, the most important parameters for improving your SEO are by optimizing content on a regular basis and performing careful keyword research. Without perseverance in SEO efforts and proper optimizations, it is not likely to achieve substantial SEO results.
Regarding installation and charges, we'd like to make absolutely clear that an app installation through the Shopify app store cannot take place without the merchant's permission or specific code authorization. This is how the Shopify system works:
https://help.shopify.com/en/manual/apps/installing-apps#install-through-the-shopify-app-store
When an app is installed, and as long it remains installed, Shopify's billing system will generate charges for it until the app is uninstalled:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
This applies to all subscription-based apps available in the Shopify App Store, as Shopify determines its billing system at its own discretion. More information about Shopify app charges can also be found in this Shopify help article:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
In addition, the reference to other reviews about charges, also have to do with the way the Shopify billing system works and how app charges are generated by the Shopify system, as clarified in the responses we provided in those reviews, and the Shopify resource shared above.
In conclusion, there is nothing suspicious about the installation or charges, as our app abides by Shopify's system. If you are concerned about an installation that was not performed by you, please, reach out to Shopify's support for clarifications about your store's activity logs.
Lastly, we'd like to clarify that we did not respond earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.