Avaliação geral
3,9
Pontuação por nível de classificação
  • 77% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 16% das classificações são de 1 estrelas
23 de janeiro de 2023

Would be much more helpful if all the steps were automatic. Now it takes lots of time to fix everything, and it doesn't guarantee that everything is working right.

Saul's Cart
Finlândia
8 days usando a aplicação
Questão respondida por Yoast 24 de janeiro de 2023

Thank you for sharing your feedback with us, we sincerely appreciate it.

Regarding your point about all the steps being automatic, though it is totally understandable, and we do have some parts automated, we'd like to clarify that this is not the best approach for SEO. SEO is more of a marathon rather than a sprint. It works in a dynamic way, so simply automatically filling-in data is not optimization, something that the always-evolving search engine algorithms can identify.

This is where our app comes in and helps you learn SEO, write great content and be technically compliant with search engine requirements and suggestions for your store to be displayed with enhanced "rich" search results. This can lead to improved ranking and increased organic traffic.

That said, we would love to learn more about your needs and expectations, so our team will reach out to you soon in order to discuss how we can improve our app further.

Thanks again for taking the time to share your feedback with us.

14 de setembro de 2023

Thank you, SID, for your cooperation, both you and Rafael, in resolving the issue, and for your prompt and professional response. I apologize to you and the YOAST team for the misunderstanding that occurred on my part. I appreciate all of you for the excellent work you've done.

From the bottom of my heart, and without exaggeration, I can say that this customer service has been the best I've encountered in my life. I will always remember it.

Thank you very much, and please accept my utmost appreciation and respect.

ANOOSY Boutique
Reino Unido
About 18 hours usando a aplicação
Questão respondida por Yoast 17 de setembro de 2023

Thank you so much for taking the time to share your experience with us! Your feedback is greatly valued and appreciated.

There is no need to apologize, as misunderstandings can always happen. Our team is always here to help, and with your cooperation we are glad we were able to identify and help you resolve the issue.

Thank you again for your kind words and do let us know if there is anything else we can assist you with in the future.

Editado a 4 de março de 2022

TOAST! That's what this app should be called — because that's what it will do to your site — turn it into TOAST. After loading this bug filled destructive app to our site we started getting ERROR messages from Google (which never happened before). This poorly constructed app wrecked our SEO Schema. But wait it gets worse... Look under the hood. The Yoast app fills your site with asset after asset — which will slow your site down. To remove Yoast, you will need to surgically remove multiple assets from your site code to restore your site to a pre-Yoast condition. Avoid this app at all costs if you care about your SEO and/or your website. This app is NOT ready to be released on Shopify. RESPONSE TO THE DEVELOPER'S REPLY BELOW: Thank you for reaching out. Sadly though, this is a case of a company trying to varnish over a flawed product. This app is terrible / from the way it handles meta description editing, to the way it messes up SEO schema, to the glut of code rubbish it injects into the site... This app is simply not a stable or suitable product for Shopify sites. And based on the ratio of low ratings on the Shopify App store, I'm obviously not the only one who feels this way.

ExcellentSupply.com
Estados Unidos
3 days usando a aplicação
Questão respondida por Yoast 3 de março de 2022

Thank you for reaching out and your feedback. We are sorry to read that you are having this experience. In our latest release, we have changed the way theme modifications are being handled after an uninstall as we were aware of these causing problems for some of our customers.

Currently, when uninstalling our app, theme modifications will be disabled. Since not all of the code will be removed, there are instructions on how to clean up after an uninstall (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/). In this case; since you are still in the trial period, if you install the app you can press the 'deactivate Yoast SEO' found in 'settings' to help to disable the theme modifications for you.

About the errors you are experiencing, we will reach out to you by mail to help us clarify what you are experiencing and see if we are able to help you out.

20 de fevereiro de 2023

Highly impressed by the performance and results of Yoast SEO Premium for WordPress; we were excited to add Yoast for Shopify too. It works, as we expected, like a charm. Have to commend the Yoast support team, specifically Sid, who was ready at hand with superb advice even over weekends both before and during the installation, guiding us with detailed explanations and screenshots. When we needed a theme code inspection and change, the development team delivered a highly impressive lightning-fast solution on top. All in all, we’re extremely satisfied with Yoast on both platforms. It's easy to use, with a lot of SEO benefits. As another review stated, Yoast support will not leave you until you are fully satisfied.

DirDirect
Reino Unido
2 days usando a aplicação
Questão respondida por Yoast 20 de fevereiro de 2023

Thank you so much for your detailed review and for supporting our products on both platforms!

Our priority is merchant satisfaction both on app and support level, so we are thrilled to know that we met that mark.

Should you have any other questions feel free to contact us! We'd be happy to help 🙂

9 de novembro de 2022

The app is amazing and easy to use. The tech support is second to none. They go out of their way to answer all your questions superbly.

Xialla
Canadá
1 day usando a aplicação
Questão respondida por Yoast 9 de novembro de 2022

Thank you for sharing your feedback regarding your experience with our SEO app and tech support, we very much appreciate it!

As always, you are welcome to reach out to us with any more questions. We are happy to help. 😊

27 de março de 2023

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Le cadeau pas cher
França
1 day usando a aplicação
Questão respondida por Yoast 28 de março de 2023

Merci de nous avoir fait part de votre avis, nous sommes désolés d'apprendre votre désagréable expérience de ce produit.

Les produits Yoast SEO sont traduits en plus de 20 langues et reçoivent la confiance de millions d'utilisateurs sur différentes plateformes, c'est pourquoi nous ne comprenons pas ce qui a pu se passer exactement dans votre cas, ni quels sont les éléments qui ont occasionné cette mauvaise expérience.

Nous aimerions en savoir plus à ce propos et trouver comment résoudre la situation et vous aider en la matière. Pour cela, notre équipe prendra contact avec vous très bientôt pour en discuter de façon plus directe.

Nous sommes tout disposés à vous écouter et vous aider du mieux que nous puissions.

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Thank you for submitting your feedback, though we are sorry to read about your experience.

Yoast SEO products support more than 20 languages and are trusted by millions of users across different platforms, so we are unsure what exactly happened in your case and what the results were that caused this experience for you.

We would like to know more about this and see how we can clarify and help with this matter. Therefore our team will reach out to you soon in order to discuss this in a more direct way.

We're looking forward to hearing from you and helping as best we can.

Editado a 6 de maio de 2022

Delighted with this app, I don't understand the bad reviews. I have been a user of Yoast SEO on WordPress for years and was waiting for it to be on Shopify. Now I can finally optimise the content as I always have, as SEO Yoast tells you in each article, page or product what elements you need to add to improve SEO. It has more options than the free version of WordPress (which was already more than enough for SEO work). As it should. I would like to add that it does not allow you to analyse the SEO of secondary languages, but this is not Yoast SEO's fault. Shopify doesn't have multi-language as well implemented as WordPress. But I was able to translate the homepage meta-data with Langify. Everything else is well translated with Langify. All in all, I'm happy and I still have a lot of optimisation work ahead of me, as the SEO app I had before in Shopify didn't give me (by far) the amount of guidelines that Yoast SEO does. By the way, the technical support is very attentive, and they solved some small doubts I had. They have only been with Shopify for a short time but it's clear that they're keen to keep improving. 5 stars.

Andromeda Moto
Espanha
1 day usando a aplicação
Questão respondida por Yoast 6 de maio de 2022

Thank you for your review and the supportive and kind feedback!

We are always happy to know that our app is really helpful with your SEO efforts.

Feel free to reach out to our support team if there is anything else we can help you with!

19 de abril de 2023

The app is good, it solved the problem of dealing with structure data. i want to mention their support team. they have been very patient and professional in giving me instant support and help as I am walked through the installation and setting up of the app. very helpful indeed, much more helpful than i could expect from a shopify plugin.

Smart Desktop Laser Cutter and Engraver | xTool
Estados Unidos
About 16 hours usando a aplicação
Questão respondida por Yoast 20 de abril de 2023

Thank you for your review and kind feedback!

Merchant satisfaction is a top priority for us, so we're delighted to know that our Support team did a great job in helping you with your queries and that our app helped you deal with structured data.

Should you need additional help in the future, feel free to reach out!

25 de janeiro de 2022

A much awaited app that - sadly - overwrites ALL your manual SEO work automatically without leaving you any manual control. You can't leverage your hand-written efforts (title/metadescription), because the app override everything with its structure. You don't even get questions on what to overwrite and when, it just "handles" it. Probably good if you have no manual SEO efforts, but pointless if you want to automate some and have a hands on approach on some. The other benefits of the app was not tested (schema etc) simply because the app was deleted instantly when realizing there are no manual control (or even a warning the automation overwrite everything). Only upside is that you can revert all automation with a button and luckily, get your manual work back.

Bad.no
Noruega
34 minutes usando a aplicação
Questão respondida por Yoast 26 de janeiro de 2022

Update 27th January, 2022: we just released a fix that should no longer overwrite your already set SEO titles and descriptions. We're also looking into improving the first installation (welcome wizard), giving you more information and control over what our app can do.

Original response: I'm sorry to hear about your experience with our app, that shouldn't have happened. We really appreciate you took the time to share your experience with us! I've forwarded the feedback you gave and our team is already investigating ways how we can improve the app!

Valuable information to note: By removing our snippet templates (Apps -> Yoast SEO -> Settings -> Content Settings -> Products) you can get your old titles and descriptions back for now. Plus our support team is ready to help out as well!

9 de fevereiro de 2022

When an app is uninstalled it should revert the site back to its original state without any effort by the user. We have now spent a few hours cleaning up the mess that was left. Modified files are left for you in their modified state. The backed up files are there, however you will have to spend plenty of time reverting the original file back to its original state.

Weldental®
Estados Unidos
30 minutes usando a aplicação
Questão respondida por Yoast 9 de fevereiro de 2022

We're sorry to hear about your experience and we understand how unnecessarily time-consuming this has been for you. We thank you for sharing your feedback with us and know how important it is to get everything back the way it was. We're going to look into ways of improving this.

For others reading along, we have a button in our app that automatically removes all theme modifications (see https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/). If you've already deleted our app, there are also manual instructions on how to remove them. Sadly, this is not something we can automatically do after deleting our app but we're looking into improving this as best we can.