Avaliação geral
3,9
Pontuação por nível de classificação
  • 77% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 16% das classificações são de 1 estrelas
5 de dezembro de 2023

Don’t uninstall it because code gets stuck in there and then your website doesn’t work. And God forbid no one tells you because they want that money. It’s all about the money.

Soapy Wicks
Estados Unidos
12 days usando a aplicação
Questão respondida por Yoast 7 de dezembro de 2023

UPDATE December 11, 2023: For anyone reading along, we would like to clarify that this is not a matter of charges, as the subscription ended at the point when the app deletion was performed by the merchant.
The code issue occurred because the app was not deactivated before being uninstalled/deleted, according to the uninstallation process: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/

Despite our attempts to assist the merchant on this matter as soon as they contacted us, unfortunately, this was not possible as the store is no longer hosted on Shopify.

Response from December 7, 2023: Thank you for sharing your feedback with us, though we're sorry to hear about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.

We understand some of our users uninstall the Yoast App using the uninstall button under Apps and Permissions in Shopify settings. This only cancels the app subscription and deletes the app from their store.

This step does not remove the Yoast App theme integration, which makes the app work and leaves leftover code.

This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.

Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.

Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.

Once this is done, the Yoast SEO code should be completely removed from your theme files, but you can always contact us for any clarifications or further assistance if needed.

17 de novembro de 2023

This is a great app to improve your SEO content. it is easy to use with lots of information and excellent customer support and follow ups

BROOCHITON
Canadá
5 months usando a aplicação
Questão respondida por Yoast 19 de novembro de 2023

Thank you for your kind review!

We are very happy to know that you are satisfied with our app, academy resources, and the quality of our support services.

Should you have any questions, feel free to contact us 🙌

Editado a 15 de dezembro de 2023

Eating my words here. I'm not at a level yet where I can justify having Yoast SEO on my site. Yes it's cheap for most brands to be able to manage but with my company investment in other areas I have decided to uninstall.

One thing I will say is their support is honestly incredible. They are so quick to get back and have given me comprehensive personalised guides on everything, even down to uninstalling. Brilliant team running the Yost app, hopefully I will be back one day

Can't lie, did't really work for me. Nothing in addition to what you already get on Shopify. I uninstall and it somehow made my SEO worse by messing up all of my SERP and meta info.

GYM NASTY
Reino Unido
4 days usando a aplicação
Questão respondida por Yoast 13 de dezembro de 2023

UPDATE December 17th, 2023: Thank you so much for your kind and motivating words! Merchant satisfaction is a top priority for us, so we're delighted to know that our team did a great job helping you with the issue you experienced.

Please keep on using your MyYoast account (https://my.yoast.com/) for the free courses we offer, as these can help you step up your SEO game regardless if you use our app or not. And whenever you are ready to use Yoast again, do not hesitate to contact us for any assistance. We are here to help!

Response sent on December 13th, 2023: Thank you for sharing your feedback with us, though we're sorry to read about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.

Based on the details of your review, we understand that there is/was leftover code in your theme files after removing our app. This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.

Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.

Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.

We noticed that you have already contacted us on this process a day after you left this review, so we will follow up via email in case you need any clarifications or additional assistance.

Regarding your feedback on how your SEO was affected after the uninstallation and on what our app offers, we'd like to clarify that for the former, that most probably had to do with the leftover code due to the missed deactivation step in the process.

For the latter, though indeed there are things that can be done by Shopify itself, our app offers several unique benefits like SEO and Readability analysis, Social media appearance control, automatic output of the right schema, canonicalization, and others.

Moreover, as SEO is more of a marathon rather than a sprint, it is quite difficult to get substantial results with only a few days of use. Constant optimization is required for the best possible results, and our app is always being updated to follow the standards (which change frequently) set by Google and other search engines. So though some things may appear simple or not needed for some stores, there is a lot going on "under the hood" and things that you can do to maximize the benefits of your top products/collections using our app.

In all cases, we would like to get to know more about the experience you had, see how we can help you further if needed, and provide additional clarifications to address your feedback and concerns. So our team will soon follow up via email.

Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.

27 de outubro de 2023

I enjoy using this app. For me someone who is new to marketing online and SEO. The app makes it clear and easy to see what I need to optimize. The color ranking is perfect for that! My only suggestion is AI in the app to help with keywords, tags, and descriptions. At the moment, I'm switching about to do that. It would take this app to space and beyond. AAA+++ recommend to anyone.

Maramalive™
Nova Zelândia
18 days usando a aplicação
Questão respondida por Yoast 29 de outubro de 2023

Thank you so much for sharing your feedback regarding your experience with our SEO app!

We are delighted to know that you enjoy using our app and that it's effectively helping you with your marketing and SEO efforts 🙂

Regarding your feedback about AI options, we are definitely taking it into account as we constantly continue to improve our products and services. So please stay tuned to our social media and newsletter for future updates.

As always, you are welcome to reach out to us if you have any questions. We are happy to help!

17 de outubro de 2023

Be careful using this app. They will still charge you after the 14 day trail. I canceled my subscription and i was still billed 19.00 through shopify. And shopify is no help either.

My Store
Estados Unidos
16 days usando a aplicação
Questão respondida por Yoast 18 de outubro de 2023

UPDATE November 30, 2023: For anyone reading along, we would like to clarify that though, in this case, we assisted the merchant right away with their request and resolved the issue via email before this review was left, the review remained.

Thank you for sharing your feedback with us, though we're sorry to hear about your experience.

Unfortunately, this is not related to our app but solely relies on the Shopify charging system and terms: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
, which apply to all subscription-based apps available in the Shopify App Store. More information about Shopify app charges can also be found in this Shopify help article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

As you uninstalled our app two days after the end of the free trial period, Shopify included a charge for it in their invoice, as it identified the app as still in use.

We understand this is simply a confusion related to the billing dates, so our team will soon reach out to you in order to clarify things and help you with this matter.

Lastly, we'd like to clarify that we did not respond earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.

27 de setembro de 2023

As a developer, one of the most important to me with apps / Plugins is the support. I had an issue and contacted yoastSEO support. They answered me within less than 24 hours. They opened a ticked and after a while they released a bug fix for this issue! I am impressed with the serius they are taking their customers needs. Way to do. Beside of that, I would like to mention the progress the Shopify shop make with yoastSEO help on the SEO parameters. Thank you.

ALL-IN ריהוט גן
Israel
3 months usando a aplicação
Questão respondida por Yoast 4 de outubro de 2023

Thank you so much for your kind review and feedback!

Merchant satisfaction is a top priority for us, so we're delighted to know that our team did a great job resolving the issue you experienced and that our app is helping you progress with your SEO efforts. Keep up the great work!

If there is anything else we can help you with, feel free to contact us 🙌

26 de setembro de 2023

Makes optimizing pages easy. Works well with Shopify. The team is helpful and responsive. Reported an issue and they kept me in the loop until it was resolved. Would definitely recommend!

Arko Flooring
Estados Unidos
3 months usando a aplicação
Questão respondida por Yoast 28 de setembro de 2023

Thank you for your kind review and recommendation!

We are very happy to know that you are satisfied with our app and the quality of our support services.

If there is anything else we can help you with, feel free to contact us 🙌

20 de setembro de 2022

This is the app to get for SEO improvement. Many other apps have some additional features but cant compare on the things that matters. I do most of my edits in Shopify but use Yoast to control the outcome. Amazing chat support that delivers above and beyond for advice on SEO strategy. Thanks, Sid!

Paninisport.no
Noruega
Almost 2 years usando a aplicação
Questão respondida por Yoast 20 de setembro de 2022

Thank you for your kind words and review!

We appreciate your feedback on the app, and we're happy to hear you are having a great experience with it and our support team 😊

Feel free to reach out if there is anything else we can help you with!

21 de junho de 2023

Help was very prompt and efficient, sorted my issue out in no time. ...............................

Evocative Cornwall
Reino Unido
Over 1 year usando a aplicação
Questão respondida por Yoast 21 de junho de 2023

Thank you so much for taking the time to leave a review!

We're delighted to know that our Support team did a great job in helping you promptly with the issue you had!

Should you need additional help in the future, feel free to reach out.

15 de junho de 2022

Yoast has been a huge help in understanding SEO and improving my Google rankings. Not many companies offer free video chats and support to help you improve so it's very much appreciated!

Always in my Heart
Austrália
Over 1 year usando a aplicação
Questão respondida por Yoast 15 de junho de 2022

Thank you for your kind review and for taking the time to share your experience with our support team!

We are happy to know that we could help you with your SEO efforts.

Should you need additional help in the future, please feel free to reach out!