Yoast SEO ‑ SEO for everyone , 101 avaliações

Thank you for your supportive feedback and review!

We are very happy to know that you are satisfied with our app and the quality of our support services!

Should you have any further questions, please reach out to us; we're here to help. 😊

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Merci pour vos commentaires et avis positifs !

Nous sommes très heureux de savoir que vous êtes satisfait de notre application et de la qualité de nos services d'assistance !

Si vous avez d'autres questions, n'hésitez pas à nous contacter, nous sommes là pour vous aider. 😊

Thank you for sharing your kind review!

We are delighted to know that you enjoy using our app and that you were happy with the support our team provided 🙂

Feel free to reach out to us if there is anything else we can help you with!

Thank you for sharing your review and feedback!

You're doing a great job optimizing your site with the Yoast SEO app so far, and we look forward to hearing about increased traffic and sales as a result!

Please feel welcome to reach out to us any time with additional questions or concerns, we're here to help. 😊

Thank you for your review!

We're delighted to know that you are happy with our app and the support we provided! We will also make sure to forward your feedback to Sid.

Feel free to reach out to our support team if there is anything else we can help you with!

Thank you for your feedback though we're sorry to read about the experience you are having.

We understand there was some sort of a conflict after a theme update that led you to decide to remove our app, but code was left behind. Leftover code usually remains if the app is uninstalled without completing the two-step process, which requires first deactivation of the app to remove theme modifications and then deletion of the app. Or if another (usually SEO-related) app interfered with the removal process.

This can be easily fixed with a simple reinstallation and uninstallation process (besides the following suggested steps, our support team will soon reach out to you via email in order to solve this as soon as possible). If you haven't already, please reference our page with Yoast SEO app uninstall instructions: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/

Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then Remove the app again.

Once you've done this, the Yoast SEO code should be completely removed from your theme files.

In case you have another SEO app installed, it would be best to remove that first before proceeding with the steps above, as other SEO apps may interfere with the proper uninstallation process of Yoast SEO.

As aforementioned, in any case, our support team will soon reach out and provide any further assistance you may need to resolve this.

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Vielen Dank für Ihr Feedback, obwohl es uns leid tut, von Ihren Erfahrungen zu lesen.

Uns ist bekannt, dass es nach einem Design-Update zu einem Konflikt gekommen ist, der dazu geführt hat, dass Sie sich entschieden haben, unsere App zu entfernen, aber Code zurückgelassen wurde. Restcode verbleibt normalerweise, wenn die App deinstalliert wird, ohne den zweistufigen Prozess abzuschließen, der zuerst die Deaktivierung der App erfordert, um Designänderungen zu entfernen, und dann die Löschung der App. Oder wenn eine andere (normalerweise SEO-bezogene) App den Entfernungsprozess stört.

Dies kann leicht durch einen einfachen Neuinstallations- und Deinstallationsprozess behoben werden (neben den folgenden vorgeschlagenen Schritten wird sich unser Support-Team in Kürze per E-Mail mit Ihnen in Verbindung setzen, um das Problem so schnell wie möglich zu lösen). Wenn Sie es noch nicht getan haben, verweisen Sie bitte auf unsere Seite mit Anweisungen zur Deinstallation der Yoast SEO-App: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/

Hier sind die nächsten Schritte zur Fehlerbehebung:
1. Installieren Sie die Yoast SEO-App erneut auf Ihrer Website.
2. Klicken Sie statt auf „Abonnement anfordern“ auf „Theme-Änderungen entfernen“. Bitte warten Sie, bis der Vorgang abgeschlossen ist.
3. Klicken Sie auf Zurück zu Apps und entfernen Sie die App erneut.

Sobald Sie dies getan haben, sollte der Yoast-SEO-Code vollständig aus Ihren Designdateien entfernt werden.

Falls Sie eine andere SEO-App installiert haben, ist es am besten, diese zuerst zu entfernen, bevor Sie mit den obigen Schritten fortfahren, da andere SEO-Apps den ordnungsgemäßen Deinstallationsprozess von Yoast SEO beeinträchtigen können.

Wie bereits erwähnt, wird sich unser Support-Team in jedem Fall bald mit Ihnen in Verbindung setzen und Ihnen weitere Hilfe leisten, die Sie möglicherweise zur Lösung dieses Problems benötigen.

Thank you so much for your kind review!

Merchant satisfaction is a top priority for us, so we're delighted to know that our Support team did a great job in helping you with your query.

Should you need additional help in the future, please feel free to reach out!

Thank you very much for being a long-time supporter/user of Yoast SEO, and for sharing your feedback! 🙌

Thank you for sharing your feedback with us, though we're sorry to hear about your experience.

Unfortunately, this is not related to our app but solely relies on the Shopify charging system and terms: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
, which apply to all subscription-based apps available in the Shopify App Store. More information about Shopify app charges can also be found in this Shopify help article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

As you have uninstalled our app 23 days after the end of the free trial period, Shopify generated an invoice including a charge for our app.

In addition, we'd like to clarify that our app does not have a free version but offers a 14-day free trial period, as you can see in our app listing and when at the check-out page.

We hope this clarifies things, but our team will also reach out to you via email with additional details regarding the charge and dates of your subscription.

Thank you for your kind feedback and review! We very much appreciate taking the time to share this.

As always, feel free to contact us if you have any questions. We would be happy to help. 😊

Thank you for your review and vote of confidence in our products!

We're happy to know our app is helping you improve your store's SEO, and you're getting almost instant results!

Should you have any questions, feel free to contact us!