Avaliação geral
3,9
Pontuação por nível de classificação
  • 77% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 16% das classificações são de 1 estrelas
21 de abril de 2023

Wirklich schlimm, wir hatten die App in der benutzung und jetzt wo wir ein Theme Update hatten, funktionierte nichts mehr. Also haben wir uns entschieden, die App ganz zu löschen. Pustekuchen, sie ist so extrem im Code, dass man alles neu machen könnte.

7TEA®
Alemanha
Over 1 year usando a aplicação
Questão respondida por Yoast 22 de abril de 2023

Thank you for your feedback though we're sorry to read about the experience you are having.

We understand there was some sort of a conflict after a theme update that led you to decide to remove our app, but code was left behind. Leftover code usually remains if the app is uninstalled without completing the two-step process, which requires first deactivation of the app to remove theme modifications and then deletion of the app. Or if another (usually SEO-related) app interfered with the removal process.

This can be easily fixed with a simple reinstallation and uninstallation process (besides the following suggested steps, our support team will soon reach out to you via email in order to solve this as soon as possible). If you haven't already, please reference our page with Yoast SEO app uninstall instructions: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/

Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then Remove the app again.

Once you've done this, the Yoast SEO code should be completely removed from your theme files.

In case you have another SEO app installed, it would be best to remove that first before proceeding with the steps above, as other SEO apps may interfere with the proper uninstallation process of Yoast SEO.

As aforementioned, in any case, our support team will soon reach out and provide any further assistance you may need to resolve this.

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Vielen Dank für Ihr Feedback, obwohl es uns leid tut, von Ihren Erfahrungen zu lesen.

Uns ist bekannt, dass es nach einem Design-Update zu einem Konflikt gekommen ist, der dazu geführt hat, dass Sie sich entschieden haben, unsere App zu entfernen, aber Code zurückgelassen wurde. Restcode verbleibt normalerweise, wenn die App deinstalliert wird, ohne den zweistufigen Prozess abzuschließen, der zuerst die Deaktivierung der App erfordert, um Designänderungen zu entfernen, und dann die Löschung der App. Oder wenn eine andere (normalerweise SEO-bezogene) App den Entfernungsprozess stört.

Dies kann leicht durch einen einfachen Neuinstallations- und Deinstallationsprozess behoben werden (neben den folgenden vorgeschlagenen Schritten wird sich unser Support-Team in Kürze per E-Mail mit Ihnen in Verbindung setzen, um das Problem so schnell wie möglich zu lösen). Wenn Sie es noch nicht getan haben, verweisen Sie bitte auf unsere Seite mit Anweisungen zur Deinstallation der Yoast SEO-App: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/

Hier sind die nächsten Schritte zur Fehlerbehebung:
1. Installieren Sie die Yoast SEO-App erneut auf Ihrer Website.
2. Klicken Sie statt auf „Abonnement anfordern“ auf „Theme-Änderungen entfernen“. Bitte warten Sie, bis der Vorgang abgeschlossen ist.
3. Klicken Sie auf Zurück zu Apps und entfernen Sie die App erneut.

Sobald Sie dies getan haben, sollte der Yoast-SEO-Code vollständig aus Ihren Designdateien entfernt werden.

Falls Sie eine andere SEO-App installiert haben, ist es am besten, diese zuerst zu entfernen, bevor Sie mit den obigen Schritten fortfahren, da andere SEO-Apps den ordnungsgemäßen Deinstallationsprozess von Yoast SEO beeinträchtigen können.

Wie bereits erwähnt, wird sich unser Support-Team in jedem Fall bald mit Ihnen in Verbindung setzen und Ihnen weitere Hilfe leisten, die Sie möglicherweise zur Lösung dieses Problems benötigen.

18 de maio de 2023

The support team is truly amazing. They resolve my query in a jiffy. Thank you Sid indeed :-) Highly recommended :-)

Dr. Ortho
Índia
About 1 year usando a aplicação
Questão respondida por Yoast 18 de maio de 2023

Thank you so much for your kind review!

Merchant satisfaction is a top priority for us, so we're delighted to know that our Support team did a great job in helping you with your query.

Should you need additional help in the future, please feel free to reach out!

30 de setembro de 2022

This app helps me stay on track, write clearly, and organize my content for both search engines and my visitors. I've used the wordpress plugin for a long time and I'm happy to have it over on Shopify too!

Jamie Hansen Art
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Yoast 30 de setembro de 2022

Thank you very much for being a long-time supporter/user of Yoast SEO, and for sharing your feedback! 🙌

31 de janeiro de 2023

great app as SEO is so important. The easy traffic light system makes it all very simple and quick to use.

Cream Cornwall
Reino Unido
About 1 year usando a aplicação
Questão respondida por Yoast 31 de janeiro de 2023

Thank you for your kind feedback and review! We very much appreciate taking the time to share this.

As always, feel free to contact us if you have any questions. We would be happy to help. 😊

11 de agosto de 2022

Almost instant results. A god send. Having used Yoast on WordPress for years, it's nice to see the Shopify version finally :)

RacehorseClub
Reino Unido
About 1 year usando a aplicação
Questão respondida por Yoast 12 de agosto de 2022

Thank you for your review and vote of confidence in our products!

We're happy to know our app is helping you improve your store's SEO, and you're getting almost instant results!

Should you have any questions, feel free to contact us!

20 de fevereiro de 2023

The tool is easy to use and even within a few weeks I'm starting to see an impact. As well as this the support is really really good.. it's hard to know what to trust in terms of data and errors so the support & academy are just as valuable as the underlying tool in navigating all this

YOKU
Austrália
12 months usando a aplicação
Questão respondida por Yoast 20 de fevereiro de 2023

Thank you for your kind feedback and review!

We very much appreciate taking the time to share this, and we are very happy to know that our app, courses, and support are contributing positively to your SEO efforts. Keep up the great work!

If there is anything else we can help you with feel free to contact us 🙂

27 de maio de 2022

Best SEO App so far! Google Rankings go up in highspeed each Day. Thank you Yoast! (There's much Code in Theme, but it didn't slow your shop)

Tacventure
Alemanha
11 months usando a aplicação
Questão respondida por Yoast 29 de maio de 2022

Thank you for your review!

We're happy to know our app is helping you improve your store's SEO and boost your rankings!

Should you have any questions, feel free to contact us!

Editado a 26 de setembro de 2023

Update: 9-26-2023: I appreciate you announcing that the issue that you never told your users about until we contacted you. It is a very important part of the SEO scoring process on your app. Your user can easily place too many keywords in a description which will effect our search engine results. I have lost trust because you should have notified your users in the app or by email when it first happened.

UPDATE 9-23-2023: Very disappointed in my response from support that one of the important components in this app are not working. Said it was a known bug with no ETA on a fix. I have a hard time thinking all of the calculations with keywords in my content may not off.

UPDATE: I will give it another try and see what we can accomplish with SEO between now and Christmas Shopping time.

I have used this app for nearly 7 months ago and it was easy to use and I trusted it would help. If anything we have lost rankings more than.

Coastal Gifts Inc
Estados Unidos
9 months usando a aplicação
Questão respondida por Yoast 8 de março de 2023

UPDATE (October 1st, 2023): Thank you for your update. Indeed, the analysis score is an important part of our app; however, it only provides suggestions based on general SEO and readability principles. As aforementioned, the analysis doesn't affect your SEO, but it's a beneficial tool that can help you improve your content. So it is more of a guideline rather than a strict rule. Most importantly, you write your content in a way that reads nicely to your visitors.

If you are seeing warnings on your pages or posts that you cannot resolve (even due to a technical issue), there are many situations where you'd want to ignore them and use your best judgment.

We have a very interesting article called "The temptation of the green bullet" where we explain more about the scores in our analysis: https://yoast.com/want-green-bullet-wp-seo/

We appreciate your thoughts and understand your perspective on the matter. We will take your feedback into consideration as we continually work on improving our products and processes to match our customers' needs and expectations.

UPDATE (September 26th, 2023): Besides the notification message sent directly to your email address, for visibility purposes, we'd like to share here as well that our team just deployed a new version of our app that addresses the recent "keyphrase in the introduction" issue you experienced.

Thank you for your patience and understanding on this matter, and apologies for the inconvenience and confusion caused.

UPDATE (September 25th, 2023): Thank you for your feedback, though we are sorry to hear that the experience with our app was not what you expected.

Indeed, the issue with the "keyphrase in introduction", is something recent, and providing a fix is a top priority for us. This is expected to be released in the coming days, as mentioned in our follow-up email reply sent yesterday to address your concern.

We understand though technically, this does not have a negative impact on your SEO, it can be confusing and time-consuming when you are doing keyword calculations and optimizations, and we apologize for that.

We'd like to thank you for sharing your concern and your patience on the matter. Rest assured, our team will provide a solution as soon as possible.

Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.

UPDATE (June 26th, 2023): We are happy to know that you are willing to use our app again to help you with your SEO efforts! We hope we will live up to your expectations.

If you need any assistance, please feel free to contact our support team; we'd be happy to help!

March 2023 reply:
Thank you for sharing your review, though we are sorry to hear about the loss of rankings. We would like to help you with this, though with the Yoast SEO app uninstalled we are limited in what we can do. The next best step for you is to send us details, like the other apps it was conflicting with and SEO work it was hiding, at support@yoast.com. Please note that theme modifications made by the app when it is installed are lightweight and, if anything, should help with rankings by adding meta tags and schema. We're looking forward to hearing from you and helping as best we can.

9 de agosto de 2022

"How shall I manage to improve my SEO - I know nothing about it?" So I Googled and found Yoast SEO. Once entering the App I almost gave up, scared of doing wrong. Than I started to chat...! I got the most wonderful support!! I am now up and running improving my website! Thankyou Yoast SEO!

Torekovs
Suécia
9 months usando a aplicação
Questão respondida por Yoast 9 de agosto de 2022

Thank you for your kind words and review!

Our priority is customer satisfaction and great support, so we are thrilled to know that we met that mark!

If there is anything else we can help you with feel free to contact us.

7 de novembro de 2022

I don't usually take the time out to leave reviews unless a product/service is like no other. I have been using Shopify for my e-commerce store since 2017 and have tried and tested a few SEO apps over the years. There has not been one like Yoast SEO and now can confirm that this is the ultimate SEO app in the market. What I particularly like about this app is its ease of use and their customer service; their response time is quick and efficient. The Yoast SEO team truly go above and beyond in answering your questions and provide a bespoke solution to your store. Having said that, I have learnt world class holistic SEO practices from their SEO courses available at Yoast Academy. I was so invested and convinced by their resources as it provided me with results that I could have never imagined of. For example, a lot of my products were listed on Google's 1st page and were also listed on Google's Shopping tab, within a matter of few weeks of after implementing their app and following teachings from their courses. As a result, I upgraded to their premium plan without hesitation. The courses are thorough and will teach you the core basics you need to know of SEO. I had no knowledge of SEO when I first started and always felt overwhelmed when I tried to learn from other apps and resources I tried. Taking their courses was the best decision I ever made for it taught me valuable skills of SEO best practices that I can apply in any case or scenario. It broke down each pillar of SEO; on page SEO, technical SEO and off page SEO and how to use them all together for quick and reliable SEO success. If there is any app you want to install for your online success or invest in to learn SEO; make it Yoast SEO because you will be killing two birds with one stone. My only complaint is that I wish they had launched Yoast SEO on Shopify sooner as it would have saved me a lot of time, effort and money that I had wasted trialing other apps trying to achieve what I achieved with Yoast SEO within a few months of being committed and dedicated to the app. Definitely recommend!

HEATLNDN
Reino Unido
9 months usando a aplicação
Questão respondida por Yoast 7 de novembro de 2022

Thank you so much for your kind words and review!

We are delighted to know that our app, courses, and support are delivering such positive results and progress for you. Keep up the great work!

Merchant satisfaction and awesome support are top priorities for us, so if you have any additional questions, do not hesitate to contact us; we're here to help 🙂