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Marnie was amazing and helped with everything I needed!
Your Customer Representative Marnie is a very good person and helped me a lot, without him I would not have been able to handle my work so
melvin
Thanks to Regis' unwavering patience, i was able to ge thru a section i was having a hard time with. thank you Regie
great customer service. PL was super helpful
I had PL help do the final setup from the Yotpo end - she was great, and moved things along well.
I was having trouble setting up everything correctly and I was helped with the service of Marnie with great speed and quality customer service.
PL helped me a lot. Great customer service!
Card Abandoner Reminders are not working with - non-subscribed abandoners! Be aware!
This guys don't know the difference between cart abandoning reminder and marketing email....
If you use their service you risk to loose a lot of revenue!
Thank you for your feedback. We understand your concerns and want to clarify the distinctions between various types of communication triggers.
There are certain triggers, such as Order Created, Shipped, and Delivered, that are considered transactional. For these, we will send messages even if the shopper is not a subscriber, as they are essential for completing the purchase process and providing updates on their orders.
However, this is not the case for the Abandoned Checkout trigger. This type of message is considered marketing communication as it is an attempt to secure a purchase or drive revenue, and therefore, we require the shopper's consent to send these reminders. Adhering to these regulations is crucial for maintaining compliance and protecting your business in the long term.
We regret any inconvenience this may have caused and assure you that we are committed to helping you achieve your business goals. Please let us know how we can assist you further, and we will do our utmost to ensure your satisfaction and success.
Thank you for your understanding and continued partnership.
PL was really helpful and nice, assisting me with the entire process!