Yotpo Email Marketing & SMS

I can't express how grateful I am for the exceptional support I received from Quin and the entire Yotpo team. My account encountered a temporary block from sending emails, which was a huge concern for me and my business. Quin promptly stepped in and resolved the issue with remarkable speed and efficiency.

Not only did Quin resolve the problem swiftly, but her communication throughout the process was outstanding. Quin kept me informed at every step and ensured that my concerns were addressed promptly.

As for the Yotpo Email Marketing and SMS app itself, I've found it to be incredibly powerful and effective in reaching my customers. The ease of use and robust features make it a must-have for any Shopify store owner looking to enhance their marketing efforts.

I highly recommend Yotpo Email Marketing and SMS to anyone looking to take their marketing strategy to the next level. And if you ever encounter any issues, rest assured that Quin and the fantastic support team will be there to assist you every step of the way.

Thank you, Quin, and thank you, Yotpo, for providing such an outstanding product and support experience!

joann C was great, customer service was on point!

AJ was extremely helpful in the verification process for the toll free number I needed. He was perfect in explaining the waiting times and everything else I needed to know.

I had an excellent experience with the chat agent - PL. They verified my information quickly and courteously, demonstrating both efficiency and professionalism. The agent was prompt in responding to my queries, providing accurate and clear answers that were easy to understand. Their courteous demeanor made the interaction pleasant, and their thoroughness ensured that all my concerns were addressed effectively. The combination of speed, accuracy, and politeness was truly impressive, making the entire process smooth and hassle-free. I highly recommend this chat service to anyone seeking quick and reliable assistance. It’s refreshing to encounter such high-quality customer service in today’s fast-paced world. Kudos to the team for maintaining such high standards of excellence!

I've faced 2 issues when started with Email marketing. 1st - I was not able to create Email Campaigns, but it was resolved after I contacted support, it took a day or two. And second one was about my account verification, and it was resolved pretty fast with Regie's help. Thanks for that. Overall the app looks good, it has good email customization, fast support team answers, and integration with other Yotpo apps. Recommended.

PL WAS AMAZING and Melvin is a top G
helped me with everything i needed

Melvin was very helpful with helping me with my toll free number!

Quin is a great CSR. Quick and answers the questions.

Quin was a great help, very quick and efficient. Quin helped me to quickly verify my account and get me started with SMS marketing. Love this app for my store !

John D Has been really helpful and patient in verifying my account.