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The support service was fantastic and fast. Quin was super helpful and quick to respond to all my questions and queries.
good experience PL
Excellent! The team is reactive and helpful! They always offer great advices and they are very clear about what we need to do to make the most of the app. I recommend it.
Just set up my automation for the first time with Keano. Excellent service, I was validated within minutes.
Great customer service so far. App tested well. I have heard good things but we will see how it works.
Happy to see everything works great! If you have any additional questions, feel free to reach us again :)
The chatbox associate (Elijah), made everything so smooth when trying to verify my store for SMS marketing. He was prompt and told me exactly what I needed to do without confusion.
I am so far loving this app, their business model, and functionality,
I forsee myself using it for years to come.
Marnie Been Really Supportive Thorough Out The App
Easy To Follow
Step By Step What To Do
You Want Get Stuck
Ask Questions If You'r Not Sure
Thank you for writing a review — we value your feedback.
the support here was terrific. i had no idea what i was doing wrong and Don B quickly pointed me in the right direction. he made it so easy just had to copy and paste. would highly recommend these folks.
Not a fan of having to pay to read what a customer replied. I understand sending a message back to the customer has a cost to their company so we should pay per every SMS we send, but just reading what a customer said does not have any server cost for them, they already have the message there, in their database, they just don't want me to read it unless I pay for a monthly plan.
Anytime I am unsure of what to do I receive a quick, thorough and timely response from your customer service team. Thank you!