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Customer service was very fast and quick. Thank you John for your help. I recommend this app. Fast service and easy to use.
Love this app! Makes it so easy to send texts to our customers without having to commit to a monthly subscription. The only thing I wish is that there was a code we could post that would like customers sign up for this program like many other texting programs have.
SMS bump has always been my go-to for SMS marketing. When used correctly, they yield some of the highest ROIs I've seen on their text marketing services.
Not sure about the app but the customer service is top notch, very quick to respond and provided all the info required
I am going to be so furious if the message I just spent 2 hours on after I figured how to do it, has just vanished! I pressed test to have it sent and it is gone. I think it is just playing with me.. we save drafts for everything... I'm not even a tekki and I know that, and I know this was not created without a save for newbies to just loose everything. With a deadline in the morning. It is late and I have to redo this now... Nah. Not good.
Hello there! Stoyan here from the SMSBump team.
Thank you for reaching out to us. We've checked your case and unfortunately, you've come up to something that happens in extremely rare use cases. Fortunately, thanks to the information that we've received, this will not be happening again. We've contacted you with more information.
Looking forward to working with you!
EDIT (4th AUG): We've contacted the customer and explained the situation, we are waiting for a feedback from them.
Good customer support. I had a few questions on syncing existing shopify customer list with Yotpo and reached out to the helpdesk. I was connected to PL who was super fast to respond and was able to answer my questions. Impressed.
They actually care about their customers. They helped me step by step to set up the app. Thank you.
The chat support is very quick and provides prompt response.... Ppl should try this.. Good Work.. SMSBUMP.. Kudos to the team
Amazing app make tons of money with this app. This right here is the future 100% 12X ROAS AND BETTER
the app is very confusing. would not reccomend. Don was great he had patience and helped me through