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Takes a minute to get setup. Recommend using the chat service to get with an live agent to fully setup. my agent "PL" was awesome, she immediately understood what I need to be taken care of and had it done within 5 minutes. Awesome service. Now, let's see how well this works over the next few months! www.vibelifeapparel.com
Great customer service especially with Marnie. App was confusing at first to use however Marnie helped me understand it better.
Keano help me through it he/she was quick and easy
Perfect with Regie
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merci pour le très bon service client que j'ai recu de la part d'angelica. je nai pas encore utilisé l'appli mais le servie client est bon avec possibilité de parler en plusieurs langues.
SMSBump is a great app! A definite must-have for your marketing campaigns! Crazy ROI and very effective!
Excellent service with great customer support. Free tier provides a lot of features out of the box. Would recommend!
Great!! I've been using Yotpo SMS for years now and have it on all my stores. I basically require it.
Absolute worst customer service! We added the app to our store but have some basic general questions. We have scheduled several meetings, all of which get changed to different times. Every customer service representative so far has only wanted to sell us something. They can not answer any questions at all. They keep creating a "support ticket" for another meeting and then that person can't answer anything and has to create another "support ticket'. In the meeting we just had, the customer service rep was 17 minutes late and you guessed it- couldn't answer anything. We are not asking in depth questions. We just want to know how some features work and help with setting up our account. I even tried to use the live chat and all it wanted to do was sell me stuff. couldn't answer one single question!
We're so sorry to hear about your experience, and we'd love the chance to make things right. We've tried contacting you several times, but we have not heard back. Please reach out to us for assistance.