Arvostelut (8 260)
Tarkenna
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Luokituksen mukaan
5days, I've been writing for 5 days to the customer service because i can't log in to my account which is linked to my shop in Germany and no one is answering, so so frustrating, customer service is really bad.
Hello,
Thank you for reaching out.
I am sorry to hear this feedback, sincere apologies!
I can see that our support team has reached out to you and we are looking forward to addressing your feedback and to further assist with your concerns.
Kind Regards,
SMSBump Support
Very good application and the customer service is of an exemplary reactivity! I highly recommend smsbump
Thank you for the kind words :) Enjoy using SMSBump!
Awesome customer service that responded within seconds! The app is super easy to set up and they provide a full easy-to-understand guide. I would definitely recommend it. It is a game-changer for online business
Excellent customer service. Had some issues setting up but the customer chat bar on the side is very helpful and paired me up with someone very fast. Issues were instantly resolved.
Thank you for your kind words. Enjoy using SMSBump and if any questions arise, feel free to contact us ✌️
Liking it so far.. it has great features. They charge about 0.02-0.1 per SMS and the chat help is fast and effective. I'm in :)
I had asked question regarding the set up of app as I am first time user. Alex was very quick and helpful! Thank you.
Estou usando o app e estou gostando. A parte negativa na minha opniao é que os creditos gastos são do meu cartao de credito entao isso limita um pouco campanhas extras
l assistenza è veramente fantastica in pochissimo tempo hanno risolto il mio problema, sono rimasto molto soddisfatto
I had a disgraceful customer service experience. I opened a request for sms sending. There is no solution for 24 hours. Every second is important to us. I asked the request I opened yesterday, they can't give an approximate solution time. I said that I would write a bad comment for this and they said that threat would not create a solution. will I not mention my experience as a customer? then he hung up the speech bubble as if he was slamming the phone in my face. Also, I opened a case about a topic yesterday. Tell them that the speech bubble is not active and they will return by mail. I did not receive any mail until noon. I wrote to the speech bubble again, but that's how the answer came. If you can reply from the speech bubble, why don't you send an email. I use 8-9 shopify tools. I have never seen such bad customer service. I still haven't deleted the tool. I hope they see this and fix it.
Pretty good app for it's value.
900% ROI is very very descent.
Easy to use and set up and pretty much premade samples are good enough to recover the abandoned carts.