Yotpo Email Marketing & SMS

This rating is reflective of my customer service experience. Lord R was very quick to respond to my feature requests and responded in a very positive and professional manner. While the features I was requesting are currently not possible to implement, Lord was appreciative of the feedback in order for email platform to improve. Lord gave me some suggestions to try in the meantime, which were helpful and competent given the current limitations of the platform. If I ever have any future requests, I hope Lord is the one to help me out.

this app is great and the customer service that they had is excellent. Helped me through my problem swiftly and easily

Great service thanks for your help

When I found out about this app, I got really excited because I wanted an app that is able to send out text marketing directly to my existing customers. Had some trouble after adding this app and funded it. Current contacts could not be added but because I managed to get the consent of every customers before this app was added, I managed to contact SMSBump support to get this sorted out. I am impressed with their support service being able to provide help as fast as possible. Within a day, everything was solved. Now, the store is using this service as much as possible. Thank you so much SMSBump for the fast response and support. Loving it!

helpful with explaining the process and sharing screenshots so I could better understand what I needed to do for easier flow campaigns

I spent many hours trying to fix an issue and ended up contacting their support team. it was smooth and fast

Many thanks for your help. A great application that makes you catch up with many lost customers and earn a lot of money

Great app! A must have for any e-commerce business! The team were so helpful solving any problems and this has proved to be a game changer for us.

Amazing customer service. I definitely recommend using this app. Simple fast and efficient. Thankyou.

Marnie was amazing!