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Amazing customer support. After hours reply speed is TOP NOTCH! PL really did an amazing job providing clarity and troubleshooting.
When it comes to apps, there are many, many options. Many with the same features. I have found that what truly sets one apart from the others is their customer service. SMSBump has always exceeded expectations anytime I have had any type of problem or issue. They are fast, responsive, and efficient. Their willingness to help and positive attitude to find a solution that works really sets them apart from other apps I have used. I highly recommend SMSBump. They'll be there for you when you need them!
Assistance rapide, claire et efficace de la part de Ronnel V.
Il a prit le temps de s'informer et de répondre à toutes nos questions.
Merci !
Great sms app. I can reccomended. Advanced sms marketing with analytics. App not cheap but function can be on 900% ROAS.
Thank you for the review. Happy to see you are getting over 900% ROAS! If you have any questions, feel free to contact our support team!
Bonjour,
Je n'ai pas encore pu tester l'application longuement mais j'ai eu des soucis pour faire fonctionner les relance de panier et l’assistance par chat m'a était d'une grande aide !
We own 3 stores and have installed this app on all 3 after a very successful trial on one of them. Some things we liked:
> Highly customisable and a lot of functionality
> Very responsive customer service & troubleshooting
> Interesting developments in the roadmap
All in all a very good complement to push & email
Very good support, they will help you the best as they can, thank you a lot for this very amazing app
Joann C was awesome! Very helpful helping me set up separate text list and on how to connect my mailchimp account with SMS Bump.
I needed some assistance with my SMS and Lord assisted me but when he did he noticed another issue with my SMS so he informed me about it and we are getting the task took care of. If he hadn't noticed the issue I would've still had failed troubles. Thanks Lord
Thanks for your feedback, we really appreciate it.
Really good customer service and interface. Top App for Shopify ------------------------------------