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I am new to E-Commerce and new E-Commerce marketing so when I heard Yotpo is the place to go I reached out via chat and Fhoel immediately responded. He was kind, knowledgable, and PATIENT. He walked me through every step to get my account set up. It was easy to do because he laid each step out separately and provided extra links to assist me. He also worked immediately to get my account through compliance so I didn't have to wait. I hope I get Fhoel again if i need more help. Yotpo you have an asset on your team, Fhoel is amazing.
With good communication, the problem was easily resolved. I was actually trying to figure out the issue myself, The customer service was able to help out Thanks Melvin
First of all the product is easy to use and afforadable compared to many other text messaging systems. The customer service is exceptional. Mike is very responsive and goes above and beyond!
Djan and other support crew very helpful. Easy to use, esy to setup. Would recommend to anyone looking to use sms marketing.
I used this app for SMS marketing. Really well optimized. The support is great, i got an answer 5 minutes after I contacted them.
Thanks! Our support is working 24/7, so you can contact us anytime 🤗
The customer support response is so quick and efficient. Perfect experience! I'd like to say thanks, especially to Jeff and Mylene. Thank you for your great assistance. :)
Super application facile à prendre en main, service client très efficace et rapide, je recommande !!
I had an exceptional experience with John today. His assistance went above and beyond my expectations. Not only did he skillfully resolve a complex issue, but he also took the time to thoroughly analyze it before following up with a detailed response via email. His professionalism and dedication to providing top-notch support truly impressed me. I highly recommend John for his expertise and outstanding customer service. Thank you, John, for going the extra mile to ensure my satisfaction.
This app is a lifesaver for all things SMS for your company/brand. Thank you Lord for helping assist with all my needs using SMS Marketing&Email. Definitely recommend.
Haven't started yet-but I really like the menu options for Automations. Excellent Customer Service! Thank you.