Recensioni (8.347)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
Data modifica: 9 luglio 2019

There is a real issue with the app SMS delivery confirmation!! I created an automation for the canceled orders to be sent to the admin phone ! Nothing has been received until today and I’m being charged on every message ! I contacted their support they will simply say (just as always) “ we have a proof all of these messages have been delivered by your ISP!! “ and that is it !! No further follow up or even trying to solve the issue !!

*** UPDATE July 9th, 2019:

I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem. I have a grade I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem Therefore I am updating my review from one star to 4 stars.

UAE VAPING - Dubai Vape Store
Emirati Arabi Uniti
Oltre 4 anni di utilizzo dell’app
Yotpo - Email & SMS ha risposto 14 giugno 2019

Thank you for your review.

Sorry to hear about your experience. We've contacted ETISALAT for more info on why they are reporting received and you are not getting the text messages. We also reached out via mail so hope to get this resolved as soon as possible.

Best,
SMSBump Customer Care Team

Data modifica: 5 febbraio 2021

I am using this app to automate my work and attract more customers to my site. By sending friendly notices to my potential customers I can motivate them to buy a nice mug for their morning coffee. This app is awesome and has great potential. It's a win-win! Bellasmugs.us

My Bellas Mugs
Stati Uniti
Quasi 4 anni di utilizzo dell’app
24 agosto 2020

I had the app for several months. Honestly didn't do much for my store as I was in a 10$ keywords plan. Good customer service in general.

Dragon accessory
Stati Uniti
Quasi 4 anni di utilizzo dell’app
17 giugno 2024

Marnie was great. Customer service was excellent. Very patient and helpful… I hope everything works out. i’m happy that 10,000 emails are free per month.

Also, Quin was very helpful and efficient and helped me lots. Wonderful spirit.

Pussi Potions
Stati Uniti
Quasi 2 anni di utilizzo dell’app
1 agosto 2023

Don was amazing, quick and helpful to all my questions and issues. They respond quickly to the chat when you are in need of help.

Designstoff
Norvegia
Oltre 3 anni di utilizzo dell’app
Data modifica: 26 maggio 2020

Great when it works, but seem to have bugs somewhat frequently. The team is very responsive though and addresses them quickly when notified.

Ohza
Stati Uniti
Oltre 3 anni di utilizzo dell’app
13 maggio 2022

Bonne application, très bon service client! L'application fonctionne bien mais pourrait bénéficier de plus de clarté pour l'utilisateur.

Tamelo boutique
Canada
Oltre 3 anni di utilizzo dell’app
19 giugno 2024

So far so good, had some issues getting the sms verifcation to go through but Melvin was able to sort this out during customer service chat immediately. Overall I think this is a pretty straight forward add on once you get the hang of it.

V E R T A B R A E
Stati Uniti
Oltre un anno di utilizzo dell’app
27 luglio 2024

they actually have been surprisingly helpful and quick to respond.
John D was very helpful and patient. Definitely very beginner friendly!

Journet
Stati Uniti
4 mesi di utilizzo dell’app
18 settembre 2021

Direi che è proprio una ottima app da usare per restare in contatto con i proprio clienti. Mi trovo proprio bene. Se proprio voglio essere critico mi piacerebbe ci sia una integrazione con Facebook in modo da sincronizzare i contatti in modo più semplice.

Belves Shoes
Italia
Quasi 3 anni di utilizzo dell’app