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(marine e) the best customer support person ever. 10/10
Great customer service
reggie was a big help threw my verification process! now i have to wait about 7 days to get back rolling hopefully its quicker :)
Awesome chat support by AJ T. I installed the app yesterday and contacted support but did not get much help initially, possibly I contacted them outside of their working hours. However, when I tried again today, I was totally blown away by AJ T's assistance. AJ helped me to customize my SMS flows for the countries that I am serving and in accordance to Shopify's best practices. AJ has also been very patient throughout. I feel much more confident now to get started with SMSBump. Thank you!
Thank you very much although over the years my stats have dropped because of the RGPD in europe I am still well profitable with them. And I needed help and I was helped quickly and efficiently by the agent.
PL❤
Jeffery T. was knowledgeable and quick to find a resolution for our embedded sign-up page. We appreciate having live chat that is available when we need them.
John D was great the whole time we talked and he helped me verify the account in a very easy way no complains best service ever without a doubt for all my dropshippers fellows out there this is the app you all need to increase sales and to never lose customers again.
Marnie was a big help and fixed my issues I had quick!
So far so good. The campaign interface is easy to navigate and customer service is great. Getting validated for SMS messaging took close to no time, and both Melvin and Joann was wonderful in helping me.
When I was having trouble verifying my account John had took time to help me out with fixing my issue. I was so worried that I wouldn’t be able to use my Shopify store but he came to my rescue. I recommend sms bump to any new beginner because they will literally walk you through and help you.