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In base alla valutazione
Love the live chat option. Customer service is great and the way that it shows wait time for the chat is nice. Rock assisted me and did a wonderful job.
The app is great and assitance is even better Joann helped me out with sorting things up and had a great experience.
Quin Was a great since this was my fist time using SMS Thank you so much Quinn!!!
Let me start of by saying that AJ has assisted me in setting up my new Yotpo Email Marketing & SMS right when I started my account! I just opened a new business and created a shop on Shopify. However, to maximize clientele captures, I needed this Email Marketing & SMS app.
AJ assisted in helping me verify my account and TFN (Toll Free Number) extremely quick and easy.
[March 19] NEW REVIEW as AJ has assisted me with more issue resolutions!
AJ was extremely helpful in assisting me with figuring out the issue upon STACKED Discounts upon all my Flows.
He confirmed that NO SMS/Email Discounts from YOTPO stacks. Same with Shopify -> Yotpo Discounts.
The result is that if I want any stacked discounts, I would do so ONLY on Shopify.
AJ has helped me before and I commend him for his expertise and customer servicing!
Cheers, this man deserves a BIG raise.
Princess S was super helpful, made my verification easy and gave an awesome service! Looking forward to keep working with people like this.
john d was extremely helpful and responded quickly and politely and helped me solve my issue.
Melvin was very helpful with getting my account verified quickly!
This is one of the best apps we use for our small business! It has helped us a lot with getting new customers and also staying connected with them! We highly recommend getting this app for your business!
i would recommend this app as it is very beneficial for building a community within your brand and keeping your customers up to date with your store discounts, exclusive access, and more. One thing that is very helpful about this app is that the live chat is available 24/7 to help support your technical needs. Also, the agent I spoke to "PL", was extremely helpful and they were able to fix my issues on their end in a timely manner, very friendly and easy to talk to. Thanks again PL :)
“Estamos extremamente satisfeitos com o suporte oferecido pela Yotpo Email Marketing & SMS. Desde o primeiro contato, a equipe se mostrou muito eficiente e pronta para ajudar em todas as nossas dúvidas e necessidades. problemas técnicos, o atendimento foi ágil e solucionou tudo rapidamente. O conhecimento da equipe, combinado com a simpatia no atendimento, fez toda a diferença em nossa experiência. "