Recensioni (8.348)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
11 maggio 2024

great experience with PL

nsimplicity HOMEBODY
Canada
Circa un anno di utilizzo dell’app
29 aprile 2024

John D was a very helpful support agent

Rahab's Rope
Stati Uniti
6 mesi di utilizzo dell’app
1 giugno 2024

joann is great helped a lot

Infinite Activewear
Regno Unito
2 mesi di utilizzo dell’app
2 maggio 2024

very fast and efficient help, great costumer service.

Reynita's Boutique
Stati Uniti
16 giorni di utilizzo dell’app
19 maggio 2024

PL's helped me so many times over the years, best support agent in the game.

loved SMSBUMP but since adding all the new features, its super buggy. I'd choose Klaviyo for email and this for SMS

esenuu
Australia
27 minuti di utilizzo dell’app
16 giugno 2024

John D was extremely helpful

A Muses Boutique
Stati Uniti
Circa 14 ore di utilizzo dell’app
28 aprile 2024

Good communication and quick responses! JHON D

Opulent Clothing
Regno Unito
1 giorno di utilizzo dell’app
1 giugno 2024

Joann C was very fast and efficient, and most importantly, resolved my concern.

Evans Creative Finds
Stati Uniti
Circa un'ora di utilizzo dell’app
Data modifica: 29 aprile 2019

It helped me a lot with sending out abandoned cart very quickly and would recommend to people interested in sending out SMS automations it would help quickly x

BeautyCoves
Regno Unito
Circa 5 anni di utilizzo dell’app
Data modifica: 9 luglio 2019

There is a real issue with the app SMS delivery confirmation!! I created an automation for the canceled orders to be sent to the admin phone ! Nothing has been received until today and I’m being charged on every message ! I contacted their support they will simply say (just as always) “ we have a proof all of these messages have been delivered by your ISP!! “ and that is it !! No further follow up or even trying to solve the issue !!

*** UPDATE July 9th, 2019:

I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem. I have a grade I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem Therefore I am updating my review from one star to 4 stars.

UAE VAPING - Dubai Vape Store
Emirati Arabi Uniti
Oltre 4 anni di utilizzo dell’app
Yotpo - Email & SMS ha risposto 14 giugno 2019

Thank you for your review.

Sorry to hear about your experience. We've contacted ETISALAT for more info on why they are reporting received and you are not getting the text messages. We also reached out via mail so hope to get this resolved as soon as possible.

Best,
SMSBump Customer Care Team