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Princess, assistance PL, she was an amazing helper!! Thanks to her my problem was solved!!
AJ is the best at customer service! I have a new account that I needed help learning and he guided and showed me everything through a zoom call. He did it with patience too which made it a great experience. The review only lets me leave 5 stars but this guy deserves 10 **********
Quin was a BIG help in my process to becoming verified. I really appreciate the fast and efficient service that was provided! True Professional!
Just got verified and about to send my first emails that were easy to make. Melvin got me verified in 5 minutes and now I can start to suceed.
Had big difficulties. Great support. Especially from Rock. Amazing service
Had an issue and John D did an amazing job of helping me solve my problem!!! Thank you so much for your amazing help. He even stayed on the chat with me while I corrected the issue!
Joann was kind and helpful as she walked me through my store verification process. I am looking forward to making the best use of this App. Thank you.
Very helpful especially PL, she was quick and helped to get my account online and verified.
AJ is a Top G customer service entrepreneur. He's out there advocating proper hydration whilst simultaneously helping the people with their Email Marketing strategies. Seamless set-up and correspondence with the man AJ T - If 6/5 was possible, I'd give it!
I've not used this app long, because my shop is brand new. But everything has been really easy to setup so far. I was able to set up SMS, I'm just waiting for the TFN validation (toll free number), which is supposed to take about 7 days. That's the number that SMS messages are delivered by.
In the meantime I was able to import my email marketing list from MailChimp with ease, and have my first email scheduled. When I had a question about something that I couldn't find in documentation, live chat rep Quin was really helpful. It was really a live person on the other end, not AI or someone just using copy/paste replies. SO refreshing!
I was drawn to Yotpo because there's not a monthly service fee, I like that I can send 10k emails free every month, and after that I pay for only what services I use. I think this will be a great fit for my small business.