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Melvin was very helpful in helping me resolve my query. Fantastic customer support. Great program.
John D, was super helpful, He really got down to the basis with me not being the most technical, until we figure it out. Very helpful! Totally
recommend him.
PL was amazing when it came to helping me with any issues I had. She was very quick and kind
After testing about all the SMS apps on Shopify, i can say that this one really got it all. Great support comes with it too, thank you Marnie!
I'm still a novice at sms marketing but this app has it all. I had an issue of my TFN being rejected at first, but customer service was able to get it fixed in one day. I later had an issue with my SMS smbed form and Jay was able to walk me through every step to get it fixed.
Thanks to the team!
Jay from Yotpo's customer service team is exceptional! Their professionalism, quick responses, and deep understanding of our needs made our experience seamless and truly pleasant. Thank you for going above and beyond, Jay!
Easily the best customer service chat I’ve ever encountered. PL was great help with all my questions and the app itself is very organized and professional.
The best app to send sms marketing. A really nice support, thanks to Jay for his help, fast and clear answer to my questions.
Great support provided John D. I am verry happy with the support
PL was very helpful in getting my account situated