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In base alla valutazione
bom, recuperei bastante carrinho abandonado com sms . e complicado de mexer. deveria ter em portugues
Super application j'aime beaucoup je recommande. La rentabilité est impressionnante et l'efficacité..
Poor customer Service.... App sent 3 texts in error and charged me 3 times t $90 a piece! They acted like it wasn't their fault......i wish i had a screen recording.... use another SMS app
Hi there and thank you for your feedback!
Stoyan here from the SMSBump team. I am sorry to hear that you had such an experience with our app. From what I understood, a campaign was scheduled more than once, and this is what led to the issue that you are reporting. A member of our team will contact you to resolve this for you. We will be happy to help and also provide you with more information on how our product works and how you can benefit the most.
EDIT: From what I understood, our support team has reached out, talked with you about the issues you had, and they were resolved. However, we did not receive a reply since then. Is there something else we can help you with?
EDIT 2: We've tried to reach the customer more than once to ensure everything is working as expected, however, we don't have a response as of July 2nd.
EDIT (17th AUG): We are still waiting for feedback from the merchant.
SMS Bump is an incredible tool when it comes to SMS marketing. Easy to operate and my store gets high conversion rates. I spent a total of $25 and generated an ROI of $5500 in the last 30 days with the help of SMS Bump!! Definitely a new age marketing tool that every marketer should use, hands down!
Quick, superb customer service! Mylene helped with setup efficiently. Appreciate your help, thanks again!
Quin was great. Enjoyed using this app. Comments really helped me and other merchants decide whether to use this app.
used this app to help me send sms to my customers and it has been really effective. plus theres a free plan, theres really nothing to lose, you should definitely try it out.
I integrated SMSBump with my Justuno pop-up... the integration seemed to go smoothly as Justuno accepted it fine. I noticed immediately that I have an issue as I signed up to test my own pop-up and I haven't received the initial welcome flow. I checked SMSbump and my information is there so not sure why it's not starting the flow. I have spoken to 2 customer service reps & I haven't had the problem solved yet. This has been going on for 2 weeks. I'm starting to get a little frustrated as now I'm not getting responses to my to follow up emails. Hopefully this is a glitch and it all turns around.
Hello and thanks for reaching out.
Apologies for the delay here and hope you had a fantastic Memorial day weekend.
Our support team has gotten back to you.
EDIT - July 2nd: Hello again! Stoyan here from the SMSBump team. Wanted to ask you if all your issues were resolved. Feel free to reach out to us, our team will be more than happy to help you!
L'examen a passer au début est un peu trop compliqué. Heureusement que le service client est très qualitatif.
Powerful tools with a simple interface. Also their customer service is also great! Special thanks to Elijah for answering all my questions and helped me navigate through the app!