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Elijah C did an amazing job at walking me thru the road stops I came to when setting up my account. So far I'm extremely impressed with the customer service and app itself!
easy very helpful
i am new to this app and LORD was super amazing at assisting me in my needs. i highly recommend using his/her expertise in these type of matters. thank you.
THIS APP CHARGED ME $70 AND I SENT 4 MESSAGES. WASTE OF MONEY SUPPOSED TO BE $1.50 PER MESSAGE. DIDNT GET A REPLY BACK TO MY EMAIL EITHER. THIS APP SUCKS
Hello and thanks for your feedback.
I believe there has been some misunderstanding here. Our support team has reached out to you to help you fix the issue and take care of the funds added.
Excellent Customer Service from the Team, Easily understand my issues and helps promptly and precisely
Thank you for your kind review :)
Great product! That's what I need for my marketing its really better than email marketing. ROI it's crazy. That's guys for this app
Excellent customer service! Radly was great and made the process simple and easy for me. Look forward to seeing how the app works in the next few weeks.
Edit: I messaged them on Wednesday, not the weekend and it said 10 minute response. Then I left a message through email. Can't believe you are trying to say I contacted you on Friday or the weekend.
I couldn't even use the App because it would not let me past the account creation screen. It's been 5 days and I have not received a response from online chat assistants nor from email. I am in the USA, so country is not the problem.
Hey,
Thanks for reaching out and apologies for that. Unfortunately, both of our weekend warriors support team members got sick during the weekend and we must have missed your inquiry.
We would like to make up for this small hiccup and reached out to you via email and on the phone number you've left. Hope we can get a chance to show you up SMSBump.
EDIT - July 2nd: Hello again! Just wanted to mention that we've gone through major changes. We've noticed that your store is not active at the moment, however, if you decide to reopen, we will be happy to show you how our app works now and you can get the most of it.
Thanks!
Just started using the app, so cannot tell for its effectiveness, however everything is easy to set up and customer service is very helpful
Very good support from Dale with setting it up. Looks like a good app, we are starting to use it now.