レビュー (8,269)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年1月2日

I was having trouble setting up everything correctly and I was helped with the service of Marnie with great speed and quality customer service.

Hidden Gemz
アメリカ合衆国
アプリの使用期間:4ヶ月
2023年12月14日

PL helped me a lot. Great customer service!

TCS Boutique
アメリカ合衆国
アプリの使用期間:3年弱
2024年5月30日

Card Abandoner Reminders are not working with - non-subscribed abandoners! Be aware!

This guys don't know the difference between cart abandoning reminder and marketing email....

If you use their service you risk to loose a lot of revenue!

HYKLE
ブルガリア
アプリの使用期間:5日
Yotpo - Email & SMSが返信しました 2024年6月5日

Thank you for your feedback. We understand your concerns and want to clarify the distinctions between various types of communication triggers.

There are certain triggers, such as Order Created, Shipped, and Delivered, that are considered transactional. For these, we will send messages even if the shopper is not a subscriber, as they are essential for completing the purchase process and providing updates on their orders.

However, this is not the case for the Abandoned Checkout trigger. This type of message is considered marketing communication as it is an attempt to secure a purchase or drive revenue, and therefore, we require the shopper's consent to send these reminders. Adhering to these regulations is crucial for maintaining compliance and protecting your business in the long term.

We regret any inconvenience this may have caused and assure you that we are committed to helping you achieve your business goals. Please let us know how we can assist you further, and we will do our utmost to ensure your satisfaction and success.

Thank you for your understanding and continued partnership.

2024年2月2日

PL was really helpful and nice, assisting me with the entire process!

HeavyHanded
アメリカ合衆国
アプリの使用期間:約1年
2023年12月25日

i had a customer service officer named Regie, amazing service and made things very swift and easy for me. Thank you

Luminate Lux
オーストラリア
アプリの使用期間:5ヶ月
2024年3月5日

Customer support is great. Melvin was very helpful during the setup process.

SPRYNN
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年5月10日

best app best cx service thanks to Joann C

Sampson Eco Shop
カナダ
アプリの使用期間:4ヶ月
2024年5月5日

Thanks a lot John for your patience ! Good team

Lavendya
フランス
アプリの使用期間:3ヶ月
2024年1月24日

Customer support was excellent they helped me solve my problem very quick & was patient.

SoSouls
アメリカ合衆国
アプリの使用期間:5ヶ月
2024年1月7日

keanu was very good help/ quick response time/ got my issues resolved pretty quickly

Socially Unbothered™
アメリカ合衆国
アプリの使用期間:3ヶ月