レビュー (8,254)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年6月22日

So many features available to use as I start to scale and consolidate much of my marketing. I really value centralizing data as it makes understandin holistic performance easier to visualize. PL was super helpful in getting me validated and on the right track to reaching my customers.

Michael Antione
アメリカ合衆国
アプリの使用期間:6ヶ月
2024年7月23日

I'm really liking Yotpo and really like that the prices are based on usage rather than number of customers. Thanks to Rock from support for his help, it was a pleasure

soyes
フランス
アプリの使用期間:7日
2024年8月7日

Worst customer service I have ever experienced. It looks like they hire people with no experience or knowledge about their product to talk to you.

I am not hating, I am just talking about my own experience. No help whatsoever, they don't even care. Why have support if you can't support it?

Strømmen Bilradio
ノルウェー
アプリの使用期間:29日
Yotpo - Email & SMSが返信しました 2024年9月18日

Thank you for sharing your feedback. We're genuinely sorry to hear about your experience and appreciate your honesty. Our goal is always to provide the best support possible, and we regret that we didn’t meet your expectations.

We did attempt to reach out to clarify any misunderstandings and offer further assistance, but unfortunately, we haven't heard back yet. We would love the opportunity to make things right and address your concerns. Please feel free to reach out to us at your convenience so we can better assist you. Your satisfaction is important to us, and we’re here to help.

2024年7月24日

Melvin was extremely helpful and explained everything I asked in detail and sent me links and pictures.

Rustic Arrow Decor & More
アメリカ合衆国
アプリの使用期間:8日
2024年6月7日

I love this app! Utilizing the SMS messaging has been a really great marketing tool for my retail shop. I love that you can attach pictures and your shop link as well. Customer service was helpful and quick to respond (thank you Joann C). Would highly recommend this app to other Shopify users for their marketing needs!

Sage Lane Cottage
アメリカ合衆国
アプリの使用期間:約1年
2024年10月29日

John. D was very helpful and quick when verifying my request.

My Store
アメリカ合衆国
アプリの使用期間:約19時間
2024年10月7日

Great user interface, amazing chat support (especially Melvin), great templates built-in that help grow your business.

Furrose
ブルガリア
アプリの使用期間:44分
2024年8月10日

Rock was so helpful.

Real Wealth Club
アメリカ合衆国
アプリの使用期間:約3年
2024年8月4日

I really like this app, their support team specially PL was exceptional. she was really helpful today.

Cozmojo
イギリス
アプリの使用期間:約2ヶ月
2024年6月25日

I was having trouble with sending e-mails when I got help from an assistant named John D. who told me step-by-step what I needed to do to verify my account and be able to send e-mails. He was kind and helpful and I'm grateful for this. Recommend a 100% !

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フランス
アプリの使用期間:約1ヶ月