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Joann C was very helpful with my questions and helped me resolve my problem
Used to love when it was SMS bump now trying to integrate with our new store and can't make an account - keeps saying unauthorized access AND zero way to contact anyone via email ?? I don't want to set up a call. I just want to create an account.
Thank you for sharing your feedback. We sincerely apologize for the difficulties you encountered while trying to integrate with our new store.
Upon review, we discovered that your account had been temporarily blocked due to a security flag, which is part of our system’s protocol to protect your account from any suspicious activity. We have since lifted this block, and you should be able to create your account without any issues. We attempted to contact you once this was resolved but have not received a response.
If you run into any further issues or need additional assistance, please feel free to reach out. Your satisfaction is extremely important to us, and we appreciate the chance to improve your experience.
We’re here to help and look forward to ensuring your complete satisfaction with our service.
Customer service agent "PL" was a huge help in getting Yotpo activated.
John D works super good and helped me setup my marketing, because of him I will start using Yotpo SMS
Great support
Have to say I'm very pleased with the assistance I received from Princess... thank you!!!
Marnie helped me swiftly
Regie was great help as I began using the app! Walked me through many steps and made it much easier for me by sending links to the chat. Definitely recommend this app and their great support team!
Rock N. & Melvin also were a big help with setting up my email & sms marketing. They made the process very smooth! The whole team has been great! Thank you!
Very prompt customer service that can solve all issues.
Great app and customer service experience. Quin was very helpful