レビュー (8,231)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年9月11日

Don was awesome! Super patient and answered all my questions! Love the customer service. Solution oriented team!

RollinRhythmSkate
アメリカ合衆国
アプリの使用期間:約1ヶ月
2022年2月10日

Amazing support team and great app! Got everything you need for successful sms marketing and automations!

exousiafitness
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年1月23日

This app very usefull and easy to setup. The most thing i like customer support very responship answer everything i ask to them, especially Kiano he give me video tutorial to make easy understand when i want to test sms flow template.

Veloxa
アメリカ合衆国
アプリの使用期間:約1ヶ月
2022年12月9日

Lord was very helpful in the chat box when i needed help he was very quick and effective! Love this app it has worked wonders for sales in my business.

Jewels by B
アメリカ合衆国
アプリの使用期間:約1ヶ月
Yotpo - Email & SMSが返信しました 2023年1月20日

We appreciate your feedback, thank you!

2024年2月13日

Quick and easy assistance. Thanks to Princess!

Homebound Essentials
イギリス
アプリの使用期間:27日
2020年8月19日

SMSBump is an amazing tool and the support is both very friendly and helpful! Thanks so much for getting me up and running!

Happy Mommy Shopping
アメリカ合衆国
アプリの使用期間:約1ヶ月
Yotpo - Email & SMSが返信しました 2020年8月20日

Thank you for the review. Our support ninjas are always giving their best, so thank you for noticing 😊

2022年11月24日

They have a really good customer service . My agent was Joanne C and she was really quick with fulfilling my request.

RAJ'S GADGETS
ナイジェリア
アプリの使用期間:約1ヶ月
2023年11月27日

Quin was efficient and easy to deal with. This is a great free app. Fantastic for SMS.

Trendy Valuables
オーストラリア
アプリの使用期間:約1ヶ月
2023年1月19日

Amazing app, inuitive, easy to use and support very very kind, excelent work, very fast for respond, attentive, unbeatable...

WISH IT RECEIVE IT
スペイン
アプリの使用期間:約1ヶ月
Yotpo - Email & SMSが返信しました 2023年1月20日

We appreciate your feedback, thank you!

編集日:2023年1月6日

It's only been about 2 weeks and I am still learning all of the Yotpo settings and options. I had issues with the first support agent as I got a complete brush off with no follow-up, but I kept going. As well as their website's pricing page advertising "bundles" but apparently that does not mean discounted bundles, which is a bit misleading, especially since they require you to contact them regarding bundles, which I filled the contact form twice and never heard a response until I reached out.

5 stars because there was one setting I couldn't figure out if it was possible, so I reached out again and Lord literally saved the day by showing me a single button that completely activated what I needed!

Update: PL also was a great help with a later concern I had! Good customer service so far!

Florida Candle Co
アメリカ合衆国
アプリの使用期間:約1ヶ月
Yotpo - Email & SMSが返信しました 2023年1月20日

Thank you for writing a review — we value your feedback.