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Joann C was so helpful and friendly. Really helped me even when I was unresponsive. I really appreciate that. Best support I've received so far. Thnank you so much!
Recently installed the APP. Very easy to use. I ran into a little issue re policies and SMS but contacted and spoke to Melvin, had me sorted within a few minutes . Very happy with this app and customer service is amazing.
Princess S was a great help with my set-up. I have never had anyone wait until I completed steps. She was very patient and helpful. Thank you for her assistance.
Joann was kind and helpful as she walked me through my store verification process. I am looking forward to making the best use of this App. Thank you.
Very responsive support. I had a problem sending SMS messages. I contacted support. PL quickly understood what was going on and told me what to do to validate my account.
In a few minutes the problem was resolved.
Thanks PL
While i was verifying my account it was really confusing and was taking a bit long but one of the guys from the support team Joann C was really helpfull and guided me through the process splendidly thank you
Useful support, got help as requested, was also very easy to fix and fast, thank you Melvin for your help
Chatting with Marnie was great as she replied very quickly and was incredibly nice. Got my account verified fast! Can't wait to start using Yotpo's services with my business.
When I was having trouble verifying my account John had took time to help me out with fixing my issue. I was so worried that I wouldn’t be able to use my Shopify store but he came to my rescue. I recommend sms bump to any new beginner because they will literally walk you through and help you.
PL was really helpful when trying to get my SMS setup. Very smooth process as well.