レビュー (8,197)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年11月15日

They claim that their app is working, but their partnered carrier is down so we cant send messages. This has been ongoing for the past 2 weeks and they refuse to reimburse payment for the messages that havent been sent/ the monthly charges for the app no one can use.

SkyeLight
アメリカ合衆国
アプリの使用期間:1年以上
2022年10月12日

I just started using Yotpo's sms app. I had some questions and reached out to online chat support. Lord, my customer service agent was kind, patient, and answered all of my questions easily and quickly.

Laura Elizabeth
アメリカ合衆国
アプリの使用期間:21日
2023年9月12日

elijah

Aqua Covert
オーストラリア
アプリの使用期間:21日
2020年4月23日

Just downloaded, simple to set up, set up two automations and now testing, excited to see how they perform. Messenger app could use some tweaking with the activating account process

PSCSPoreVacuum
オーストラリア
アプリの使用期間:21日
2023年3月7日

Good Support ! Thanks PL for your helping! You are the best, I recommand this app !!!! SMSbump is the best app!

Sellena
フランス
アプリの使用期間:21日
2021年8月18日

This tool wont allow you to do A\B testing. or it does but guess what? you cant know whos the winner.
and support is bad. since Yotpo bought it, its usless.

99Jersey
アメリカ合衆国
アプリの使用期間:1年以上
Yotpo - Email & SMSが返信しました 2021年8月20日

Hello,

I can see that my team has tried getting in touch with you regarding your concern.

I believe that there may have been a misunderstanding. We do support A/B testing within our campaign and flows with visibility into your winning group.

I would like to invite you to jump on a call with one of our team members so we can walk you through the steps of how this can be achieved within the app. Please feel free to reach out to our live support or follow up via the direct email we have recently sent so we can help further assist.

Looking forward to hearing back from you

Kind regards,
SMSBump Customer Care

2023年4月2日

Customer support is top notch. Keano was super fast at responding and helped me with my questions. This app is vital to marketing.

Yumyumcandyshop
アメリカ合衆国
アプリの使用期間:21日
編集日:2023年10月31日

PL from the support team was very helpful with setting up the sms and email flows

Fairway Golf
アメリカ合衆国
アプリの使用期間:20日
2023年11月1日

It's perfect! I needed a little help, and Don was quick and efficient to support me, and also, to check that everything was OK he had to translate, because my site is in Spanish.

Jakkaru
スペイン
アプリの使用期間:20日
2018年10月3日

I want to first start off by saying that the customer service is AMAZING! Mike was so helpful with helping us get set up and responding to emails promptly. The service itself is also great and i'm excited to see how it helps grow our business. Please don't hesitate giving it a try!!!

Enchanted Beauties
アメリカ合衆国
アプリの使用期間:20日