レビュー (8,283)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年5月23日

I just used SMS Bump for the first time and the support was exceptional! Joann C was very helpful and replied really fast! That's the support every business needs :)

BabyShack
イギリス
アプリの使用期間:20日
2020年7月19日

Terrible app, it also kept charging me when I tried to turn it off! I have reached out to customer service multiple times without response!

Knife Depot
アメリカ合衆国
アプリの使用期間:1年以上
Yotpo - Email & SMSが返信しました 2020年7月27日

Hello there! Stoyan here from the SMSBump team. I am sorry to hear you didn't have a more positive experience.

We checked your case, and it seems that you were automatically charged mainly because you left the Auto Recharge option active on your profile. We've contacted you a couple of times to show you how you can disable it. We even disabled it manually on our side, so you don't get charged additionally.

In addition, we've contacted you so you can get a refund on the money that was not used. However, as of now, we've not received a response.

We look forward to resolving all your issues and if you are willing to continue working with us, we will be happy to show you how yo can get the most of our app.

Regards,
Stoyan from the SMSBump team.

EDIT (4th AUG): We've contacted the customer and explained the situation, we are waiting for feedback from them.

EDIT (17th AUG): We are still waiting for feedback from the merchant.

2019年3月15日

i used thi app. i really like how is dose SMsbump. Perfect app nice . Gold. This is gold. Thank you, good sir! earned yourself a subscribe!

lifecosy
ベトナム
アプリの使用期間:20日
2022年9月15日

J'avais besoin de faire valider mon compte, la personne qui ma prise en charge à été très réactif, sympathique et de façon très simple et claire, elle m'a guidé jusqu'à me satisfaire, c'était parfait

Bricole tes idées
フランス
アプリの使用期間:19日
2018年2月2日

Amazing support and the abandoned cart automation it's insane!

Sweply Ro
ルーマニア
アプリの使用期間:19日
編集日:2018年5月14日

This app is good... Great sms marketing and filter customer...

Dealmansk
チェコ
アプリの使用期間:19日
2023年3月24日

Mylene has been wonderful! I appreciate her help so much. She was so professional and easy to work with! She is great and I would recommend her to everyone.

The Real Girl of 2023
アメリカ合衆国
アプリの使用期間:19日
2022年11月2日

Lord was very helpful and assisted me very kindly!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Gene's
アメリカ合衆国
アプリの使用期間:1年以上
2023年7月31日

Great customer service. Friendly representatives. My issue was resolved quickly and my questions were answered.

Crissina & Company
アメリカ合衆国
アプリの使用期間:19日
2023年7月19日

Regie was a very nice and kind operator. He helped me to get the account validation done now I can enjoy the app benefits.

Revennance
ルーマニア
アプリの使用期間:19日