レビュー (8,277)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2018年11月10日

I just install the app and I will come later to report the result.
I have high hopes for this app.
Thank you!

CEZ
フィリピン
アプリの使用期間:1年以上
2023年10月4日

I was helped by Princess s and my experience was very lovely!!

M3GABO
南アフリカ
アプリの使用期間:18日
2022年8月21日

Great app, great support, guys are helpful and they are replying very fast, A lot of features in the app

benaro.pl
ポーランド
アプリの使用期間:18日
編集日:2022年8月23日

This app is the worst. I'm writing this so drained after another glitch in the app has caused a text to go out at the completely wrong time which will probably result in so many unsubscribes and customer issues. I've given this app so many changes and I'm just done. Definitely switching to a different SMS provider this week. If you have the chance to do that from the beginning, do it and avoid the headache from SMS Bump. UPDATE: I just want to make sure that people know that in addition to the app being useless, the creators are dishonest. The response to this review says that they can already see someone has reached out to me since leaving this review regarding my issues??? NO ONE from this app has sent me a single message since I left this review. They must just automatically say that in all review responses to save face in front of other Shopify users. No integrity at all.

The Bougie Brand
アメリカ合衆国
アプリの使用期間:1年以上
Yotpo - Email & SMSが返信しました 2022年8月22日

Hello,

Thank you for reaching out.

I sincerely apologize for any trouble you are experiencing.

We are more than happy to assist you!

I can see that one of our team members has reached out recently to help further resolve this for you.

We look forward to being in touch.

Kind regards,
Customer Care SMSBump

-----------------------------------------

UPDATE:

Hello,

After multiple attempts of reaching out, unfortunately, we were unable to get in touch with this user to further assist with the issue described. It seems they are not responding to our outreaches.

However, we would love to further assist with their account and we welcome them to reach back upon our attempts to follow up.

Kind Regards
SMSBump Support Team

2023年11月24日

Keano was super helpful. Great experience so far with the app.

WoofBuddy
アメリカ合衆国
アプリの使用期間:18日
2023年1月23日

Djan, thank you for your very helpful support service. Now we move with this instrument of workforce.

Nobleleads Fashion Online Store
スペイン
アプリの使用期間:1年以上
2023年5月15日

Quin was very good at helping me work through our number verification process. The app is easy to use and very effective!

Pawsitivity Co
カナダ
アプリの使用期間:18日
2023年10月15日

Thank you AJ for amazing support.

The Asmi
インド
アプリの使用期間:18日
2018年6月25日

great tool, help you increase sales instantly

Magictox
インド
アプリの使用期間:18日
2022年11月2日

Still figuring out the app and how to best utilize it for my company. I had questions and contacted support via the built in chat support. I was surprised to be chatting with a live agent rather than a bot. The agent, PL, that assisted me with professional, knowledgeable, and friendly. She was able to sort our my questions. Very happy with the service.

C&J Gardening Center
アメリカ合衆国
アプリの使用期間:18日