レビュー (8,192)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2019年4月21日

Good app, just expensive in Singapore to send messages and Do not Disturb function does not work fully

Astikos & Co.
シンガポール
アプリの使用期間:約1年
Yotpo - Email & SMSが返信しました 2019年4月21日

Hello, thanks for your feedback. Can you please tell us exactly what part of the DND did not work. Would love to check this for you. Please reach out to us via https://m.me/smsbump

編集日:2023年3月23日

Joann C did a great job :))))))))))))))))))nhmnhnzfdb))))))))))))))))))))))))))))))))))))))))))))))))))))))))

Crazy Cat
アメリカ合衆国
アプリの使用期間:15日
2020年7月14日

Great app!!!!!!!!!!!
Very good customer service they answered my then less than 5 minutes!!!!!!
Very good app

Shop It Or Leave It
イスラエル
アプリの使用期間:15日
Yotpo - Email & SMSが返信しました 2020年7月15日

Thank you for your kind words!

2022年7月10日

I have been using this app for my SMS and just started using the email as well. It is very confusing when using the signups and all the different flows & automations. It was resolved by contacting support and them walking me through what I needed to do to get my signups connect correctly and pointed to the right flow. I do not recommend doing this setup alone as you can create alot of flows that you dont need nor are unnecessary.

Urban Blossom Blanks, LLC
アメリカ合衆国
アプリの使用期間:約1年
編集日:2022年10月7日

Great app highly recommend Lord R from support was a great he helped us with all questions and issues straight away to make sure we up and running perfectly

Naughty by Nature Adult Store
オーストラリア
アプリの使用期間:15日
2023年10月31日

Customer service helped me with my pop-op and was very kind and easy to work with. They also got back to me in just a few hours.

Durbin's Decor
アメリカ合衆国
アプリの使用期間:14日
2023年10月18日

This app is amazing so far and I plan to be here for the long run! I have had amazing customer support so far with a man named Don B, he has great communication skills and is very good at doing what has to be done and what is being asked of him.

Sustainable
アメリカ合衆国
アプリの使用期間:14日
2023年8月10日

I just want to say that Joann C helped me alot with gettting my SMSBump to work. I had it scheduled for right away and it did not send out. After going back n Forth, She found the problem and my SMS campaign was sent out right away.

I AM FITNESS APPAREL
カナダ
アプリの使用期間:約1年
編集日:2019年12月9日

It seems the tool had some bugs.
- Case 1: I configured successfully to send SMS after 1 hour for abandoned cart. Then I tested my website with abandoned cart, but the SMSBump system didn't send text message to my phone number (real phone number, not fake).
- Case 2: I tested another case for abandoned cart, message in Pending list. I tried to send manually by hand, it shown sending successful, but I also didn't receive message. I also checked on the system at Latest Messages, I didn't see the result.
I tried to contact with their supporter, but no response (maybe different timezone).
I spent more times for this tool, but didn't get good results as my expectation.
I feel disappointed with the tool. I hope that their supporter will help us soon to resolve the issue.

Updated: SMSBump's supporter carefully took care, support us, then the issues have been resolved successfully. The root cause is related to quiet hours (DND), I didn't read before that.
Thank Chris from Bump so much for your help.
We've rated 4 star because we expect an improvement to help Users check message's status easier. I will update to 5 star when they complete it.

Pet Cuter
ベトナム
アプリの使用期間:約1年
2021年6月3日

I love this app! Customer service is awesome and it is helping me grow my site! I use this app to reach my customers

KaitMadeDesign
アメリカ合衆国
アプリの使用期間:14日