レビュー (8,273)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2020年7月14日

Great app!!!!!!!!!!!
Very good customer service they answered my then less than 5 minutes!!!!!!
Very good app

Shop It Or Leave It
イスラエル
アプリの使用期間:15日
Yotpo - Email & SMSが返信しました 2020年7月15日

Thank you for your kind words!

編集日:2022年10月7日

Great app highly recommend Lord R from support was a great he helped us with all questions and issues straight away to make sure we up and running perfectly

Naughty by Nature Adult Store
オーストラリア
アプリの使用期間:15日
2022年7月10日

I have been using this app for my SMS and just started using the email as well. It is very confusing when using the signups and all the different flows & automations. It was resolved by contacting support and them walking me through what I needed to do to get my signups connect correctly and pointed to the right flow. I do not recommend doing this setup alone as you can create alot of flows that you dont need nor are unnecessary.

Urban Blossom Blanks, LLC
アメリカ合衆国
アプリの使用期間:約1年
2023年8月10日

I just want to say that Joann C helped me alot with gettting my SMSBump to work. I had it scheduled for right away and it did not send out. After going back n Forth, She found the problem and my SMS campaign was sent out right away.

I AM FITNESS APPAREL
カナダ
アプリの使用期間:約1年
編集日:2019年12月9日

It seems the tool had some bugs.
- Case 1: I configured successfully to send SMS after 1 hour for abandoned cart. Then I tested my website with abandoned cart, but the SMSBump system didn't send text message to my phone number (real phone number, not fake).
- Case 2: I tested another case for abandoned cart, message in Pending list. I tried to send manually by hand, it shown sending successful, but I also didn't receive message. I also checked on the system at Latest Messages, I didn't see the result.
I tried to contact with their supporter, but no response (maybe different timezone).
I spent more times for this tool, but didn't get good results as my expectation.
I feel disappointed with the tool. I hope that their supporter will help us soon to resolve the issue.

Updated: SMSBump's supporter carefully took care, support us, then the issues have been resolved successfully. The root cause is related to quiet hours (DND), I didn't read before that.
Thank Chris from Bump so much for your help.
We've rated 4 star because we expect an improvement to help Users check message's status easier. I will update to 5 star when they complete it.

Pet Cuter
ベトナム
アプリの使用期間:約1年
2021年6月3日

I love this app! Customer service is awesome and it is helping me grow my site! I use this app to reach my customers

KaitMadeDesign
アメリカ合衆国
アプリの使用期間:14日
2023年10月18日

This app is amazing so far and I plan to be here for the long run! I have had amazing customer support so far with a man named Don B, he has great communication skills and is very good at doing what has to be done and what is being asked of him.

Sustainable
アメリカ合衆国
アプリの使用期間:14日
2023年1月23日

PL helped me out pretty fast thanks a lot!

She pointed out the error pretty fast and fixed it in a minute

Faduza
ドイツ
アプリの使用期間:14日
Yotpo - Email & SMSが返信しました 2023年1月27日

We appreciate your feedback, thank you!

2023年7月1日

The support today by Marnie was really helpful and super fast with the answers I needed. The time it took to get in touch an agent was speedy as well.

Spuppy Bar
アメリカ合衆国
アプリの使用期間:14日
2023年10月31日

Customer service helped me with my pop-op and was very kind and easy to work with. They also got back to me in just a few hours.

Durbin's Decor
アメリカ合衆国
アプリの使用期間:14日