レビュー (8,269)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年9月5日

Horrible, messages don't send. Customer support literally ignores you when you have a problem. There are better SMS apps there, like PostScript, for example. Imagine having an issue and no one cares to help you solve it, while you're paying them.

Alorawear
アメリカ合衆国
アプリの使用期間:10ヶ月
2023年11月10日

Great customer service from Marnie and also a great app overall

WealthyMind
アメリカ合衆国
アプリの使用期間:10日
2022年2月3日

Customer support was awesome, answered all my questions and resolved my issue on the spot. Very patient and kind during process!

Life With Moore
アメリカ合衆国
アプリの使用期間:8ヶ月
2021年10月18日

this app will generate free money for you straight up, thanks Genebie M for setting up my account!!!

Melow Dreams
アメリカ合衆国
アプリの使用期間:10日
2023年3月15日

Joann C. was extremely helpful while walking us through the process of getting our account verified.

Southern Belle Glitter
アメリカ合衆国
アプリの使用期間:10日
2023年4月14日

Great app and help from Mylene ! Really helpful and fast service. Email and pop ups are really customizable.

bellowater
カナダ
アプリの使用期間:10日
2023年6月15日

We are delighted to share our incredible experience with Joann C.'s exceptional service. Joann's responsiveness and swift provision of accurate answers have truly surpassed our expectations. With Joann's invaluable assistance, we were able to streamline our SMS automations seamlessly.

Furthermore, Joann played a crucial role in effectively validating our account, ensuring a smooth and hassle-free process. We are immensely grateful for Joann's professionalism and expertise, making our journey in SMS marketing a resounding success!

E-Commerce Academy
オーストラリア
アプリの使用期間:10日
編集日:2022年10月10日

I have been locked out of my accounts of MONTHS and it is still not resolved. I have escalated this to Shopify support after not hearing back from SMSBump for weeks. Now that Shopify Support is involved, they have replied to my messages. Yet, I am still locked out of my account. They reply so they aren't in danger of being kicked off of the platform due to Shopify's TOS but they don't fix the issue. I am going to continue reporting them to Shopify everyday until they fix this issue. This is freaking ridiculous. I wrote them in September and they didn't get back to me until nearly October. I hate this app, I'll be uninstalling and finding a different one. They replied to my emails weeks later saying "sorry we took so long, this slipped through the cracks". Absolutely infuriating and unprofessional.

Hour X Hour Bath Co
アメリカ合衆国
アプリの使用期間:9ヶ月
2023年3月6日

Djan was extremely helpful in getting my app set up and started for my store!! walked me through every step made the process simple for me to follow through, appreciate the patience and detailed guide!

Rogue's Rehab
アメリカ合衆国
アプリの使用期間:10日
2022年11月15日

this app is so amazing! I love it. its a little confusing but I'm getting the hang of it slowly by using it everyday! I would definitely recommend

DesignsbyShakeya
アメリカ合衆国
アプリの使用期間:10日