Yotpo Email Marketing & SMS

excelent

I recently downloaded this app for my store and so far it has been pretty simple and clear on instructions to use and set up. I had a message that said my account needed validation so I emailed customer support and it was taken care of right away. So far it's great.

Customer Service is amazing, they are 24/7 awake, highly recommend this company... John D. is an excellent person...

PL was very nice and helpful and quick to offer help and is even looking into things further after we finished our chat! She was able to submit my verification

Requested refund for the $20 paid for the first month, they told us that they would provide a "credit" to shopify and then we would have to manually request a payment back from shopify. This is the real reason for the 1 star review. Just give the money back... so hard to even get started... Seems they want screenshots etc to get started or something so we may just stick to Winback SMS where our list is doing great.

Marnie was very quick and clear, great customer service, very good! fabulous experience, no one like them

This app is very helpful also has great customer service. Guides you through important steps and def recommend for text marketing!

Needed my SMSbump validated Regie has helped me through every step.

Couldn't have had anyone else better.

THIS APP CHARGED ME $70 AND I SENT 4 MESSAGES. WASTE OF MONEY SUPPOSED TO BE $1.50 PER MESSAGE. DIDNT GET A REPLY BACK TO MY EMAIL EITHER. THIS APP SUCKS

Excellent Customer Service from the Team, Easily understand my issues and helps promptly and precisely