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I like SMSBump for its very user friendly experience, efficiency when messaging customers and gaining new customers, and the customer service (shoutout to Elijah!). Overall the app is one of my favorite Shopify apps. Highly recommend!
I wanted to validate my account today and PL quickly responded with the next steps. My concern was resolved in just a few minutes. Amazing! Thank you!
Good experience. I've been told it's the best SMS app. I hope it works well. I have been very well attended and have helped me at all times to resolve any questions
Happy to see all your questions were resolved. If you do have anything additional you would like to ask, feel free to contact us again :)
thanks for this App .
i just start work with SMSBump .
very easy to use. and wont to use in second my store
Good Luck for me and tank again to team
Application is sometimes buggy, but do the job. Support is too slow to process your issue. I even forgot the context of my issue when they got back to me....
Marnie was very helpful and fast with working with me. I appreciate the help Marnie!
I dont like how i spent a lot of time trying to set my onboarding txt messages just right only for it to be welcome! But i do like how i can give permission to a staff member to do the coding integration for me.
A very good application that was the only one that could help me with my goal and with a very good support. thank you very much. PL
I like the fact that they have chat support so if I end up needing any help I can always ask a question on the chat service.
I am having issues with the app not displaying any analytics for the day as well as many other problems, but the customer service is great. Regie C and Elijah C were both super helpful and helped me resolve almost all of the issues. Will definitely be 5 stars if the other kinks can get worked out by the higher-ups.