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I've seen more bugs and lags in this app than in any other. Nothing works as intended. The support is useless, with their first response to a question about why SMS aren't being sent usually being that the customer probably didn't leave their phone number. I never got a response to any of the tickets I created. All SMS templates are written to be as long as possible, so we have to pay for two SMS instead of one. I would never recommend this to anyone.
Thank you for taking the time to leave a review, we sincerely apologize for the inconvenience. Our team has been in contact with you, and we're actively investigating the issue.
Sachez que j'ai supprimé l'appli avec 40$ de credit ! C'est la pire arnaque que j'ai vu de ma vie, après avoir écouter un con de youtubeur nomé NATH #LOOSER PREPUBERE DU NET QUI VEUT QUE GRATTER ET PROFITER DU GRATOS clochard de moche que t'es
Sachez messieurs dames quand telechargant l'application vous ne pourrez envoyer aucun message, pour vos panier abandonné par exemple, sous pretexte qu'il vous faut munir d'une preuve comme quoi TOUT vos clients sont d'accord pour recevoir des sms marketing... N'est ce pas le but de l'application ? N'avons nous pas installer préalablement une bar de cookies pour ce genre de choses ? Je vous la chis la preuve de mes clients ? bande de voleurs que vous êtes !!!!!!!
Fast and great customer service from Gen! She was very patient and very knowledgeable with what I needed.
Great customer service! They are quick to respond and listen to your feedback.
There was a technical glitch in which our charged amount was not reflected. The founder reached out to us to apologise but has since stopped replying (4 days ago) after we asked for a refund.
Updated: Founder has refunded the amount.
Had great assistance from customer service trying to set up a pop-up and linking it to the flow I had already created.
Joann C was very responsive and answered my questions! She was able to answer my question and resolve the issue.
Very good customer service, assisted me in everything I needed. very good abandoned cart features..
Great support team @jeffrey is very patient and kind to answer and help with all the queries
Joann C. was beyond patient, with my non tech savvy self!! Thank you so much for your assistance!