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excellent customer chat support , the representative "Regie" gave me a quick solution to all of my queries and instructed me through instant Highlighted screenshots of how it needed to be done . i didn't have to wait in queues or wait for late replies like it happens in most of the free apps !
and about the app : im a new user to shopify and it looks like a whole new level of sms and email marketing opportunities opening up to me , sms charges are reasonable and templates and workflows are predefined and editable ,, although i did face some issues while editing the text in the flow templates with a slight inconvinience tbh ! but im sure their team will sort it out .
Thankyou sms bump
John D. helped me out a ton - very quick response and very clear with how to solve my problem. Really appreciate the helpful support late on a Friday afternoon.
My service was really good all of my questions were answered. I was assisted by Joann C
This is a great app. I have been using it for years and the support is amazing. I had an issue with my account and it was seamless to talk with support personnel through chat. Quin was amazing to work with and helped me fix the issue. It took about 10 minutes! Great service!
Very responsive support. John D was great!
Joann C Got my problem solved in a timely manner.
Very fast and informative answer
i was on chat with Melvin and he was very very kind
+rep
Joann C was very helpful and patient while I put my policies on my website to get my SMS phone number verified. Great support!!
Joann C helped me get my toll free number verified fast! Loved the customer support highly recommended!
John D was very helpful and he helped me with everything I asked for !