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I have tried to gain verification a handful of times when Yotpo was newer and always had no luck with support. Now I was able to get in touch with an agent after only a minute or two. Great help and assistance, the process was a breeze!
Jay was very helpful and quick to resolve my issue.
Hi John was very good and helped me with my account and abandoned flow issues.
Yotpo is amazing to use. I am a complete newbie to this and got a lot of help from the customer support agents. Princess, Marnie, and Rock were patient and super helpful with my queries, and even will go to the back end to help fix some issues I had. For the people Yotpo gets 5 stars.
Just got started, pretty straight forward, PL has been of great help
My account was not verified for a few months without me knowing. But Melvin has been of great help to fix this issue in less than 10mn.
L'équipe est très réactive ! Dès que vous avez une question, ils vous répondent sous 5 minutes et cherchent toujours à trouver une solution. Une mention spéciale à John B qui m'a prise en charge à plusieurs reprises.
Il y a tout de même quelques beugs parfois sur la plateforme mais ils travaillent activement dessus.
i spoke with john today in verifying my telephone number he was vey quick and respectful i do appreciate him diligent in his work. Thank you!
Customer service is fantastic. Helpful and attentive. App itself could use an update for mobile devices.
i was requested to check the support team to have my account verified before sending text message, John D. was so informative and patience... providing answers to my question and my account is now verified... much appreciated John.