Recensies (8.353)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
Bewerkt 15 juni 2021

THEY WILL ROB YOU W/O YOUR PERMISSION. First, let me just say my site has not launched and I was getting all my ducks in a row for launch date; including sms marketing. I'm currently building a list. I signed up for a FREE SERVICE (READ THAT AGAIN). Later I needed help to set up one keyword. PLEASE NOTE: YOU ARE GIVEN A $6 CREDIT UPON SIGNUP
Customer service was GREAT- HELPED AND DID NOT INFORM ...

The Kawaii-Collection
Verenigde Staten
3 dagen gebruiken de app
14 september 2021

why in hell I can't go in the app?????????????????????????????????????? what do you mean you don't support "We don't support your chosen platform yet" so if you don't support it why you're app is in Shopify

Poodle Puzzle
China
2 dagen gebruiken de app
Yotpo - Email & SMS heeft geantwoord 11 oktober 2021

Hello,

Thank you for reaching out.

I apologize for the trouble you are experiencing. I can see that my team member has been in touch to help resolve this for you.

Kind ...

17 juni 2020

Not very useful. Trying set up some things but the pages dont load on mobile devices. Not sure why. No information provided on this. Doesn't seen to be working at all. Wont use again unfortunately

The Baby Parlour
Verenigd Koninkrijk
2 dagen gebruiken de app
Yotpo - Email & SMS heeft geantwoord 17 juni 2020

Hello and thank you for your feedback.

Stoyan here from the SMSBump team. From what I understood, this is probably a misunderstanding. Please reach out to our support team ( ...

19 september 2023

I have downloaded the app multiple times to try and use it and every single time I open it, it does not load and just has a blank screen. Really disappointed.

ComfySole
Australië
1 dag gebruiken de app
Yotpo - Email & SMS heeft geantwoord 26 september 2023

Thanks for sharing your feedback with us — we sincerely apologize for the inconvenience. Our team has tried contacting you to offer assistance, but we have not heard back. If ...

3 oktober 2021

Won't let me install the app saying it's connected to another shopify store like I changed the store's email and still the same. The issue has been over a month already and they just don't care. :)

Assasin's Den
Filipijnen
1 dag gebruiken de app
11 november 2023

Impossible to open the apps. White page nothing appears since 2 days...

Maxbrak
Frankrijk
Ongeveer 22 uur gebruiken de app
Yotpo - Email & SMS heeft geantwoord 13 november 2023

We're sorry to learn that you're experiencing issues logging into the Yotpo platform. Our team has reached out offering assistance so that we can better understand the issue. ...

17 augustus 2021

Crashed all my website. lost sales because of it until I realized nobody could visit the website because of this stupid app.
I'm using Ecom Solid.

Extenderz
Verenigde Staten
Ongeveer 5 uur gebruiken de app
Yotpo - Email & SMS heeft geantwoord 18 augustus 2021

Hi,

The app does not actually modify or do anything on the front end of your store so most probably its another app or modification you did.

Also based on our records you ...

19 oktober 2020

their support said i do not need to import customer list even after my store is fully validated and reviewed

Sale Gardens
Maleisië
Ongeveer 2 uur gebruiken de app
Yotpo - Email & SMS heeft geantwoord 23 oktober 2020

Hello! Stoyan here.

I've checked your case and unfortunately, as my colleagues already told you, there are strict laws for sending SMS messages. Unfortunately, your list was ...

4 januari 2024

Completely useless and not customizable. I hope it didn't leave any code to slow down my store and there's NO "24/7" CUSTOMER SUPPORT like it says.

Njezin Put
Kroatië
Ongeveer 2 uur gebruiken de app
Yotpo - Email & SMS heeft geantwoord 30 januari 2024

We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our ...

2 november 2020

Does not import Shopify contacts, it's pointless to download. The support suggests adding other sign up forms, so what's the point of having the app?

Zacchissimi
Italië
Ongeveer een uur gebruiken de app
Yotpo - Email & SMS heeft geantwoord 2 november 2020

Hello,

We've checked your case and unfortunately, as my colleagues already told you, there are strict laws for sending SMS messages. Unfortunately, your list was not ...