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Rock was awesome! helped me get verified and it was not as difficult as I thought it would be. Thanks for your help!
I messaged in about an issue getting my email subdomain verified and Jay was extremely helpful and worked with me the whole time. Every time I have an issue, the support is top tier. I am beyond satisfied with the support team!
Marnie and all support staff is super helpful, the live chat option is very convenient when needing some assistance. Yotpo marketing app is very user friendly and informative, and the pricing is great for small businesses. Definitely recommend this app for all start up stores!
John D helped me figure out the issue with my email deliverability right away and he was the only one out of many people I spoke to that helped fix the issue thanks!
Thanks to PL. She worked quickly to get my TFN verified. Very professional.
I was about to delete the app because I found the service too complicated and difficult to use. However, when I was politely asked why I was leaving, Rock, the representative, stepped in and addressed every single issue I had. As a result, I decided to continue using the service, and I truly think it was the best customer support experience ever.
Good stuff, thank you customer service rep John D
perfect support from PL
PL was very helpful and tended to all my questions!
This app is great! Jay was very helpful in order to set up the whole app! Thanks!
Reached out to the support team to be verified and the experience was great. I worked with Joann and not one time did I feel rushed, as a newbie to this platform it took me a while to figure out everything. She was so helpful and patient. Thank you for your assistance!