Recensies (8.347)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
20 februari 2023

SMS Bump is not user friendly and confusing to navigate. there are no readily available tutorials or definitions given for the jargon used on the app/site. There are also a couple bugs I encountered which made it very discouraging, to say the least. This is what brought me to seek help that from customer service. All of my questions were answered by PL. she was quick and friendly and answered all of my questions as promptly as possible. I would give her 5/5 stars. Give her a raise!

The app however, which I am sure will work great once I understand it and know how to work around the bugs/complications, would get 3/5 stars. even the text choice isn't pleasing to the eye. Alas, I still have faith that it will help me reach my SMS Marketing goals and I will continue to use it.

Miakalani Swim
Verenigde Staten
2 maanden gebruiken de app
6 januari 2020

i used this app and i really like the way it works. more improvements though but hey! just love the app anyway

LAWLEX
Canada
2 maanden gebruiken de app
26 juni 2018

Still setting up but seems okay

Lootllamastore
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
15 april 2023

perfect assistance helped me thanks marnie highly recommend to everyone they respond right away thanks

wafflepress
Italië
Ongeveer 2 maanden gebruiken de app
26 februari 2019

app seems legit to me. i just started using it ut seems like what my store needs to succeed for real in real time in my part of the world. lets see how it goes

Heyshopists
Nigeria
Ongeveer 2 maanden gebruiken de app
21 juni 2023

Mernie fue amigable, rápido y efectivo. Todavía no pruebo el marketing por SMS, pero seguro es un buen servicio.

VENICOMPRA
Chili
Ongeveer 2 maanden gebruiken de app
Bewerkt 17 juli 2020

The Set Up is a little bit complicated and i was lost like Frodo, but after a few Videos i was ready to set up everything right.

Carry2Fitness
Duitsland
Ongeveer een maand gebruiken de app
Yotpo - Email & SMS heeft geantwoord 20 juli 2020

Thank you for your review. If you want to get the most from our app, please contact our support team :)

18 juli 2019

Awesome app, but it has not really brought significant ROI yet. I followed the guides and everything, but it just seems like my customers do not respond well to it.

Sun Fly Trap
Verenigde Staten
Ongeveer een maand gebruiken de app
13 augustus 2024

lacks product description !!!!! but JOHN D helped me at support chat.
Another issue came later, I chat with ROCK, No1 support person. Thanks.

Hairmind.gr
Cyprus
Ongeveer 21 uur gebruiken de app
Yotpo - Email & SMS heeft geantwoord 22 augustus 2024

Hi!

Thank you so much for sharing your feedback! We’re glad that John D and Rock were able to assist you when you needed help! Your input is incredibly valuable to us, and thanks to this feedback, we are considering updates based on the points you raised, specifically around product descriptions.

We’re always striving to improve, and your suggestions are helping us make the app even better. If there’s anything else you’d like to share or if you need further assistance, please don’t hesitate to reach out. We’re here to ensure you have the best possible experience with our app and earn your 5-star review!

Thanks again for sharing your feedback!

24 september 2023

I recently interacted with Don from SMSBumps customer care team and had an outstanding experience. Their quick response, knowledge, and problem-solving skills were impressive. They showed professionalism, empathy, and were readily available. They followed up to ensure my issue was resolved and asked for feedback. I highly recommend SMSBumps customer care service, and I'm extremely satisfied with their support. A 5/5 rating!

AllGoodsOutlet
Nigeria
30 dagen gebruiken de app