Recensies (8.197)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
18 juli 2024

Thanks Melvin f
You were so understanding and supportive
I love the app and it is easy to use ❤️

MibiHairs
Verenigd Koninkrijk
Ongeveer 23 uur gebruiken de app
Bewerkt 5 november 2024

Update: The product is not reliable.
we've faced so many bugs and issues so far.
We've been trying to run an SMS campaign for a month and support can't solve our issue.
Also, we're facing a massive discrepancy in our analytics, which is really important when working with a marketing platform.
an important caveat is, by default attribution setting can be very misleading! so make sure set it in the way that it makes sense to you.

Original review: So far, we are completely satisfied with this app.
It's very easy to set, performance is acceptable even compare to more expensive products, pricing is fair and their support team chat is wonderful.
Overall I think it's a great choice for Shopify businesses.

AMR Hair & Beauty
Australië
6 maanden gebruiken de app
Yotpo - Email & SMS heeft geantwoord 17 juni 2024

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced.

As we discussed via email, the issue stemmed from a conflict with an existing account you had with us, which we promptly identified and resolved. A fix was successfully deployed on May 30th, and we are pleased to report that the problem has been addressed.

We are happy to hear that everything is now working smoothly for you. Our team is always here to ensure you have the best possible experience. If you have any further questions or need additional assistance, please don't hesitate to reach out.

Thank you for your patience and understanding as we worked through this. We're committed to providing excellent support and ensuring your satisfaction.

12 juni 2024

I received the fastest and the most accurate service from Marnie.

DoctorSwitz
Bulgarije
6 maanden gebruiken de app
4 juni 2024

Everything is smooth and easy to set up. The support is also great and fast Melvin helped me a lot! I definitely recommend this app!

Skinovate
Hongarije
15 dagen gebruiken de app
30 mei 2024

This app is wonderful especially for a free App! It greatly improves the standard functionality of the default Shopify mail once you get the hang of it its pretty easy.

Urban Pedaler
Australië
Ongeveer 2 maanden gebruiken de app
22 juni 2024

Great app good support ! Thank you Joann C. for you help!

trybella
Frankrijk
Ongeveer een maand gebruiken de app
24 juli 2024

Great Customer Service. Very quick to get a hold of. "PL" was very helpful

Pierced&Lovely
Verenigd Koninkrijk
Ongeveer 5 uur gebruiken de app
26 mei 2024

PL was super helpful in getting my site authenticated and was quite responsive. Would recommend.

Herpothecary
Verenigde Staten
Meer dan 3 jaar gebruiken de app
28 mei 2024

This application is incredible, and the customer support is very satisfactory - a big thank you to PL above all!

Aura Divine
Frankrijk
12 maanden gebruiken de app
27 juni 2024

Melvin was super helpful getting setup!

Drop Dept
Verenigde Staten
7 dagen gebruiken de app