Recensies (8.348)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
11 mei 2024

great experience with PL

nsimplicity HOMEBODY
Canada
Ongeveer een jaar gebruiken de app
29 april 2024

John D was a very helpful support agent

Rahab's Rope
Verenigde Staten
6 maanden gebruiken de app
1 juni 2024

joann is great helped a lot

Infinite Activewear
Verenigd Koninkrijk
2 maanden gebruiken de app
2 mei 2024

very fast and efficient help, great costumer service.

Reynita's Boutique
Verenigde Staten
16 dagen gebruiken de app
19 mei 2024

PL's helped me so many times over the years, best support agent in the game.

loved SMSBUMP but since adding all the new features, its super buggy. I'd choose Klaviyo for email and this for SMS

esenuu
Australië
27 minuten gebruiken de app
16 juni 2024

John D was extremely helpful

A Muses Boutique
Verenigde Staten
Ongeveer 14 uur gebruiken de app
28 april 2024

Good communication and quick responses! JHON D

Opulent Clothing
Verenigd Koninkrijk
1 dag gebruiken de app
1 juni 2024

Joann C was very fast and efficient, and most importantly, resolved my concern.

Evans Creative Finds
Verenigde Staten
Ongeveer een uur gebruiken de app
Bewerkt 29 april 2019

It helped me a lot with sending out abandoned cart very quickly and would recommend to people interested in sending out SMS automations it would help quickly x

BeautyCoves
Verenigd Koninkrijk
Ongeveer 5 jaar gebruiken de app
Bewerkt 9 juli 2019

There is a real issue with the app SMS delivery confirmation!! I created an automation for the canceled orders to be sent to the admin phone ! Nothing has been received until today and I’m being charged on every message ! I contacted their support they will simply say (just as always) “ we have a proof all of these messages have been delivered by your ISP!! “ and that is it !! No further follow up or even trying to solve the issue !!

*** UPDATE July 9th, 2019:

I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem. I have a grade I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem Therefore I am updating my review from one star to 4 stars.

UAE VAPING - Dubai Vape Store
Verenigde Arabische Emiraten
Meer dan 4 jaar gebruiken de app
Yotpo - Email & SMS heeft geantwoord 14 juni 2019

Thank you for your review.

Sorry to hear about your experience. We've contacted ETISALAT for more info on why they are reporting received and you are not getting the text messages. We also reached out via mail so hope to get this resolved as soon as possible.

Best,
SMSBump Customer Care Team