Yotpo Email Marketing & SMS

thank you my virtual assitant was fast with the response and it was a smooth conversation and problem solved!

Great support Joann C was quick to help!

I recently encountered an issue with phone number verification and reached out to the support team for help. I was fortunate enough to be assisted by a team member named Marnie, and I cannot express enough how grateful I am for the support I received.

Marnie was not only fast and quick to respond but also extremely helpful throughout the entire process. Ability to quickly understand my problem and provide a clear and effective solution was truly commendable. Thanks to Marnie's assistance, I was able to resolve my verification issue promptly and without any hassle.

Really good app, Helped me recover alot of abaonded checkouts nd carts, would of lost alot of orders and cusomters if it werent for this amazing app and marketplace, alove them!

Best customer service with Aljohn.

He helps me like no one did before in a few minutes. Nice job from him and the entire team

Okay YOTPO Smsbump I am amending my review to get some help here. I can load SMS BUMP via shopify. I cant email you guys as you dont accept support emails. Your auto reply link to a form doesn't load.

Starting to get a bit frustrated over here. How do I get help if nothing loads for me?

Why would you not accept support emails?

I am travelling and using a VPN I am not sure if this causing the issue of the app and form link to load but has something to do with your hositng 100%.

Joann C was very helpful and guided me through every step!
He was very patient and attentive with everything and helped through the whole process of getting my account verified.

I recently had the pleasure of using the SMSBump app and I must say I am thoroughly impressed! The app itself is user-friendly and offers a wide range of features that make managing SMS marketing campaigns a breeze. But what really sets SMSBump apart is their customer support.

During my setup, I had a few questions and concerns, and that's when I was introduced to Djan, a customer agent who went above and beyond to help me. He was patient, knowledgeable, and most importantly, he resolved all my issues quickly.

I use this app to send promos, and build relationships with my audience. I love the app overall. I wish the scheduled text would go out on time sometimes there is an up to 10 min delay.

Great app, very usefull to get additional purchases from customers, thanks to Angelica for quick support ;)