Recensies (8.195)
Verfijnen
-
Op beoordeling
EXPENSIVE. Use Klaviyo instead. 3x the cost, limited liquid functionality, and non-compliant with SMS sending rules to the same degree as Klaviyo. Bad support.
I just install the app and I will come later to report the result.
I have high hopes for this app.
Thank you!
The more I use this App the more it grows on me. The customer service is brilliant and they instantly help you. Thank you PL, you was a big help. 10/10 Custumer service
Great up, and easy to use. a lot pf tutorials and Joann C was really helpful with my problem with validating my account
Great app, great support, guys are helpful and they are replying very fast, A lot of features in the app
This app is the worst. I'm writing this so drained after another glitch in the app has caused a text to go out at the completely wrong time which will probably result in so many unsubscribes and customer issues. I've given this app so many changes and I'm just done. Definitely switching to a different SMS provider this week. If you have the chance to do that from the beginning, do it and avoid the headache from SMS Bump. UPDATE: I just want to make sure that people know that in addition to the app being useless, the creators are dishonest. The response to this review says that they can already see someone has reached out to me since leaving this review regarding my issues??? NO ONE from this app has sent me a single message since I left this review. They must just automatically say that in all review responses to save face in front of other Shopify users. No integrity at all.
Hello,
Thank you for reaching out.
I sincerely apologize for any trouble you are experiencing.
We are more than happy to assist you!
I can see that one of our team members has reached out recently to help further resolve this for you.
We look forward to being in touch.
Kind regards,
Customer Care SMSBump
-----------------------------------------
UPDATE:
Hello,
After multiple attempts of reaching out, unfortunately, we were unable to get in touch with this user to further assist with the issue described. It seems they are not responding to our outreaches.
However, we would love to further assist with their account and we welcome them to reach back upon our attempts to follow up.
Kind Regards
SMSBump Support Team
Thank you AJ for amazing support.
Djan, thank you for your very helpful support service. Now we move with this instrument of workforce.
Quin was very good at helping me work through our number verification process. The app is easy to use and very effective!
Great app and customer service! Keano helped me solve my concerns and was very nice