Recensies (8.277)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
10 november 2018

I just install the app and I will come later to report the result.
I have high hopes for this app.
Thank you!

CEZ
Filipijnen
Meer dan een jaar gebruiken de app
4 oktober 2023

I was helped by Princess s and my experience was very lovely!!

M3GABO
Zuid-Afrika
18 dagen gebruiken de app
21 augustus 2022

Great app, great support, guys are helpful and they are replying very fast, A lot of features in the app

benaro.pl
Polen
18 dagen gebruiken de app
Bewerkt 23 augustus 2022

This app is the worst. I'm writing this so drained after another glitch in the app has caused a text to go out at the completely wrong time which will probably result in so many unsubscribes and customer issues. I've given this app so many changes and I'm just done. Definitely switching to a different SMS provider this week. If you have the chance to do that from the beginning, do it and avoid the headache from SMS Bump. UPDATE: I just want to make sure that people know that in addition to the app being useless, the creators are dishonest. The response to this review says that they can already see someone has reached out to me since leaving this review regarding my issues??? NO ONE from this app has sent me a single message since I left this review. They must just automatically say that in all review responses to save face in front of other Shopify users. No integrity at all.

The Bougie Brand
Verenigde Staten
Meer dan een jaar gebruiken de app
Yotpo - Email & SMS heeft geantwoord 22 augustus 2022

Hello,

Thank you for reaching out.

I sincerely apologize for any trouble you are experiencing.

We are more than happy to assist you!

I can see that one of our team members has reached out recently to help further resolve this for you.

We look forward to being in touch.

Kind regards,
Customer Care SMSBump

-----------------------------------------

UPDATE:

Hello,

After multiple attempts of reaching out, unfortunately, we were unable to get in touch with this user to further assist with the issue described. It seems they are not responding to our outreaches.

However, we would love to further assist with their account and we welcome them to reach back upon our attempts to follow up.

Kind Regards
SMSBump Support Team

24 november 2023

Keano was super helpful. Great experience so far with the app.

WoofBuddy
Verenigde Staten
18 dagen gebruiken de app
23 januari 2023

Djan, thank you for your very helpful support service. Now we move with this instrument of workforce.

Nobleleads Fashion Online Store
Spanje
Meer dan een jaar gebruiken de app
15 mei 2023

Quin was very good at helping me work through our number verification process. The app is easy to use and very effective!

Pawsitivity Co
Canada
18 dagen gebruiken de app
15 oktober 2023

Thank you AJ for amazing support.

The Asmi
India
18 dagen gebruiken de app
25 juni 2018

great tool, help you increase sales instantly

Magictox
India
18 dagen gebruiken de app
2 november 2022

Still figuring out the app and how to best utilize it for my company. I had questions and contacted support via the built in chat support. I was surprised to be chatting with a live agent rather than a bot. The agent, PL, that assisted me with professional, knowledgeable, and friendly. She was able to sort our my questions. Very happy with the service.

C&J Gardening Center
Verenigde Staten
18 dagen gebruiken de app